IT Infrastructure Services Director

3 days ago


San Antonio, Texas, United States University Health Full time
Job Title: IT Infrastructure Services Director

University Health is seeking an experienced IT Infrastructure Services Director to oversee the design, implementation, and maintenance of our organization's IT infrastructure. This role involves managing a team of IT professionals, ensuring the high availability and efficiency of IT systems, and aligning IT infrastructure operations with our strategic goals.

Key Responsibilities:
  • Manage a team of IT professionals to design, implement, and maintain IT infrastructure
  • Ensure high availability and efficiency of IT systems
  • Align IT infrastructure operations with University Health's strategic goals
  • Lead service delivery management, configuration build, testing, planning, and deployment of solutions
  • Ensure systems reliability and scalability
Requirements:
  • Bachelor's degree in engineering or computer science
  • Five years' experience in the field, or ten years' experience in the field and five years in IT leadership roles
  • Experience of supporting Infrastructure Services on Prem and in a public cloud-based environment (AWS, MS Azure)
  • Understanding of ITIL and ITSM
  • Certification and experience in driving ITIL adoption process is preferred
  • Formal training in project management is highly desirable
Preferred Skills:
  • Experience and in-depth knowledge of IT infrastructure components, including Windows OS, MSSQL, NetApp, VDI, Virtualization – VMWare, Hyper-V, etc.
  • Experience with top-tier telephony and fax solutions, both on prem and cloud (CISCO and RightFax)
  • NGAVs, CISCO, and Palo Alto experience is a PLUS
  • EDR/XDR, SIEMs, Data Loss and Prevention (DLP), Vulnerability Scanning and Assessment tools
  • Experience with HITRUST, NIST, or Health Care Related HIPAA requirements is required


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