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Director of IT Operations

2 months ago


Saint Paul, Minnesota, United States Jobot Full time

About Jobot

Jobot is a rapidly growing manufacturing company with a rich history spanning over 100 years. We are one of the largest manufacturers in our industry, with a strong focus on research and development, customer health and safety, quality, and efficiency.

Job Summary

We are seeking a dynamic and experienced Director of IT Operations to join our team. The ideal candidate will be a strategic thinker with a hands-on approach, responsible for the overall management, strategy, and execution of IT infrastructure for our company.

Key Responsibilities

  • Develop and maintain an appropriate IT organizational structure that supports the needs of the business.
  • Establish IT departmental goals, objectives, and operating procedures.
  • Identify opportunities for the appropriate and cost-effective investment of financial resources in IT systems and resources, including staffing, sourcing, purchasing, and in-house development.
  • Assess and communicate risks associated with IT investments.
  • Develop, track, and control the information technology annual operating and capital budgets.
  • Direct development and execution of an enterprise-wide disaster recovery and business continuity plan.
  • Assess and make recommendations on the improvement or re-engineering of the IT organization.
  • Ensure continuous delivery of IT services through oversight of service level agreements with end users and monitoring of IT systems performance.
  • Establish lines of control for current and proposed information systems.
  • Keep current with trends and issues in the IT industry, including current technologies and prices. Advise, counsel, and educate executives and management on their competitive or financial impact.

Requirements

  • Bachelor's degree in Computer Science, Information Systems, or other related field. MBA or related advanced degree is preferred.
  • Minimum of 5 years of experience in IT and business/industry, with at least 3 years of leadership responsibilities.
  • Demonstrated experience in strategic planning, organization design and development.
  • Proven experience or demonstrated capability in leading IT transformational initiatives in complex and dynamic environments.
  • Exceptional knowledge of service and application delivery, as well as successful service-level agreement accomplishments.
  • Hands-on experience in troubleshooting hardware.
  • Knowledge of business theory, business processes, management, budgeting, and business office operations.
  • Substantial exposure to data processing, hardware platforms, enterprise software applications, and outsourced systems.
  • Good understanding of IT systems characteristics, features, and integration capabilities.
  • Excellent understanding of project management principles.
  • Superior understanding of the organization's goals and objectives.
  • Demonstrated ability to apply IT in solving business problems.
  • In-depth knowledge of applicable laws and regulations as they relate to IT.
  • Strong understanding of human resource management principles, practices, and procedures.
  • Proven leadership ability.
  • Ability to set and manage priorities judiciously.
  • Excellent written and oral communication skills.
  • Excellent interpersonal skills.
  • Ability to articulate ideas to both technical and non-technical audiences.
  • Superior analytical, evaluative, and problem-solving abilities.