Territory Sales Representative

3 days ago

Houston, Texas, United States Empire Auto Parts Full time
Job Summary:

As a Territory Sales Representative at Empire Auto Parts, you will play a crucial role in driving profitable revenue growth in your assigned territory by ensuring our current customers receive the right products and service when they need them, and identifying and pitching prospective customers who can benefit from our unique value proposition.

Key Responsibilities:
  • Develop and execute a contact strategy for assigned customers and identified prospects, incorporating phone, email, and face-to-face visits.
  • Actively monitor order activity from all assigned customers and contact them with declining volume to determine the cause and take specific action to reverse such trends.
  • Identify new sales opportunities through Internet research, customer referrals, and observation while making customer visits.
  • Communicate competitive and other market information to relevant internal team members as it is learned.
  • Fully document all contacts in Empire ERP system.
  • Work directly with Empire customer care team to troubleshoot customer service issues as they arise.
  • Stay current on Empire corporate information to provide the most value to our customers.
  • Meet or exceed all sales objectives within assigned region/customer list.
  • Achieve an NPS of at least 60 for all assigned customers.
  • Maintain a return rate across all assigned customers of less than 12%.
  • Work with A/R on any delinquencies within assigned customer base to ensure consistent messaging.
  • Collaborate with sales representatives from different regions to share best practices and support a cohesive sales approach.
Requirements:
  • High school diploma or equivalent.
  • Valid driver's license and clean driving record.
  • Strong work ethic, commitment, and proactive mindset.
  • Knowledge of and interest in automobiles, including parts and functionality, is desired.
  • Sales experience with smaller or startup companies preferred.
  • Bilingual: English and Spanish.
Physical Requirements:
  • Physical endurance: This role may involve extensive travel, sometimes covering large territories, visiting collision repair shops, auto body workshops, and other potential clients.
  • Handling and moving parts: Territory Sales Representatives may need to handle and demonstrate various auto parts, such as bumpers, fenders, hoods, or other components.
  • Work environment: Representatives in this industry may encounter varying work environments, such as collision repair shops or workshops.
  • Driving and navigation: Navigating through different territories, finding addresses, and driving safely are critical aspects of the role.
About Empire Auto Parts:

Empire Auto Parts, LLC is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

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