Patient Service Representative II

1 week ago


Clinton, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a skilled Patient Service Representative II to join our team at Clinton Family Physicians. As a key member of our healthcare team, you will be responsible for providing administrative support for patient service functions, including check-out operations, encounter form data collection, and balance processing.

Responsibilities
  • Provide exceptional customer service to patients, families, and healthcare providers.
  • Collect and process encounter form data, ensuring accuracy and completeness.
  • Collect and total outstanding balances and payments for services rendered.
  • Balance work and computer at end of day, ensuring accuracy and attention to detail.
  • Answer telephone calls and route accordingly, providing timely and effective communication.
  • Receive and record changes in patient information, maintaining confidentiality and discretion.
  • Develop and maintain a working knowledge of insurance procedures, including participating plans.
  • Ensure procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Compile data for billing personnel, ensuring accuracy and timeliness.
  • Collaborate with patients, physicians, and other care team members to provide comprehensive patient care.
  • Participate in quality improvement initiatives, contributing to the development of policies and procedures.
Requirements
  • High school diploma or equivalent required; one year of experience in a medical office setting or three years of customer-facing experience preferred.
  • Working knowledge of clinic appointment scheduling, collection, and ICD-9/10 and CPT-4 coding (charge entry) required.
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
About Covenant Health (Tennessee)

Covenant Health (Tennessee) is a leading healthcare provider in East Tennessee, with a network of over 300 physicians and providers. We are committed to delivering high-quality patient care, while fostering a culture of excellence, compassion, and respect.



  • Clinton, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a highly skilled Patient Service Representative II to join our team at Clinton Family Physicians. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and administrative support to our patients and healthcare providers.ResponsibilitiesProvide administrative...


  • Clinton, Tennessee, United States Covenant Health (Tennessee) Full time

    Job SummaryCovenant Health (Tennessee) is seeking a highly skilled Patient Service Representative II to join our team at Clinton Family Physicians. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and administrative support to our patients and healthcare providers.ResponsibilitiesProvide administrative...


  • Clinton, Tennessee, United States MAP Automotive Group Full time

    Job OverviewMAP Automotive Group is seeking a highly motivated and customer-focused individual to join our team as a Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our...


  • Clinton, Tennessee, United States Techmer PM Full time

    Customer Care Coordinator Job DescriptionAt Techmer PM, we're seeking a highly skilled Customer Care Coordinator to join our team in Clinton, Tennessee. As a key member of our customer-facing team, you'll be responsible for delivering exceptional service and communication to our valued customers and business partners.Key Responsibilities:Build and maintain...


  • Clinton, Tennessee, United States TechMer Inc USA Full time

    Customer Care Coordinator Job DescriptionWe are Techmer PM, a leading materials design firm, seeking a Customer Care Coordinator to join our Clinton, Tennessee facility. This role offers a hybrid work schedule with 3 days in the office and 2 days remote, with a starting rate of $25.00 and up, depending on experience.Key Responsibilities:Build and maintain...


  • Clinton, Tennessee, United States TechMer Inc USA Full time

    Customer Care Coordinator Job DescriptionWe are Techmer PM, a leading materials design firm, seeking a Customer Care Coordinator to join our Clinton, Tennessee facility. This role offers a hybrid work schedule with 3 days in the office and 2 days remote.Key Responsibilities:Build and maintain strong relationships with customers and commercial team...


  • Clinton, Tennessee, United States Enrichment Federal Credit Union Full time

    Job SummaryAs a Universal Branch Representative at Enrichment Federal Credit Union, you will play a vital role in providing exceptional member service and support. Under the guidance of the Branch Manager, you will assist members in a professional, friendly, and courteous manner, while accurately handling their financial needs.Key ResponsibilitiesProcess...


  • Clinton, Tennessee, United States Maxim Healthcare Service Full time

    About the JobWe are seeking a skilled Licensed Practical Nurse (LPN/LVN) to join our team at Maxim Healthcare Services. As a LPN/LVN, you will play a vital role in providing high-quality care to our patients and their families in the comfort of their own homes.Responsibilities:Assess and plan patient care to meet their unique needs and goals.Develop and...

  • Nurse Care Specialist

    4 weeks ago


    Clinton, Tennessee, United States Maxim Healthcare Service Full time

    Job Title: Licensed Practical NurseMaxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to join our team. As a LPN, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team to deliver exceptional results.Responsibilities:Assess patient needs and develop individualized care...

  • Bakery Team Member

    3 weeks ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    3 weeks ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    3 weeks ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    3 weeks ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    3 weeks ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Night Auditor

    4 weeks ago


    Clinton, Tennessee, United States Hampton Inn Knoxville ClintonI-75, TN Full time

    Hotel Front Desk RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Front Desk Representative at the Hampton Inn Knoxville Clinton/I-75, TN. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable...

  • Bakery Team Member

    3 weeks ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Bakery team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a positive attitude, and creating a welcoming atmosphere for our customers.Key Responsibilities:Provide...

  • Welding Engineer

    1 week ago


    Clinton, Tennessee, United States Magna Services Full time

    About the RoleWe are seeking an experienced Welding Engineer to join our team at Magna Services. As a key member of our manufacturing team, you will be responsible for programming and troubleshooting robotic welding equipment, providing operator training, and ensuring quality and conformance of products to customer specifications.Key ResponsibilitiesProgram...


  • Clinton, Tennessee, United States Crye-Leike Full time

    Job OverviewA Real Estate Sales Agent is a key professional responsible for managing the sale of residential properties for clients. This role requires a deep understanding of the local market and the ability to communicate effectively with clients to achieve their goals.As a Real Estate Sales Agent, you will be responsible for researching local market...


  • Clinton, Tennessee, United States Crye-Leike Full time

    Job SummaryA Real Estate Sales Agent is a key professional responsible for managing the sale of residential properties for clients. This role requires a deep understanding of the local market and the ability to communicate effectively with clients to achieve their goals.The ideal candidate will be a skilled networker, able to build strong relationships with...


  • Clinton, Tennessee, United States BenchMark Physical Therapy Full time

    About Benchmark Physical TherapyBenchmark Physical Therapy is a leading provider of outpatient physical therapy services, with a network of over 1200 clinics across the country. We are committed to delivering high-quality care and exceptional patient experiences.Job SummaryWe are seeking a highly skilled Physical Therapist Assistant to join our team in...