Patient Service Representative II

1 day ago


Clinton, Tennessee, United States Covenant Health (Tennessee) Full time
Job Summary

Covenant Health (Tennessee) is seeking a highly skilled Patient Service Representative II to join our team at Clinton Family Physicians. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and administrative support to our patients and healthcare providers.

Responsibilities
  • Provide administrative coverage for patient service functions, including check-out operations, encounter form data collection, and payment processing.
  • Collect and total outstanding balances and payments for services rendered.
  • Balance work and computer at end of day.
  • Maintain established departmental policies and procedures, objectives, quality assurance program, and safety standards.
  • Answer telephone calls and route accordingly.
  • Receive and record changes in patient information.
  • Demonstrate familiarity with insurance procedures and knowledge of participating plans.
  • Ensure procedures and corresponding diagnosis are properly recorded on the fee slip for charge entry.
  • Schedule appointments for return visits and end of day procedures and balancing.
  • Compile data for billing personnel.
  • Develop A-I-D-E-T fundamentals of communication.
  • Attend meetings as required and participate on committees as directed.
  • Collaborate with patients, physicians, and other care team members as part of a team-based approach to overall patient care.
  • Follow policies, procedures, and safety standards.
Requirements
  • One (1) year experience in a medical office setting with working knowledge of clinic appointment scheduling, collection, and experience in ICD-9/10 and CPT-4 coding (charge entry) required.
  • Minimum three (3) years of total customer-facing/customer service experience required.
About Covenant Health (Tennessee)

Covenant Health is a leading healthcare provider in East Tennessee, with over 300 top physicians and providers spanning the continuum of care in 20 cities. Our mission is to provide exceptional patient care and service to our communities.



  • Clinton, Tennessee, United States Myugo Full time

    Job Title: Customer Service RepresentativeJob Summary:We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Myugo. As a Customer Service Representative, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Clinton, Tennessee, United States TechMer Inc USA Full time

    Key Responsibilities: Safety Oversight Implements all organizational safety protocols and administers corrective measures when necessary.Facilitates safety training and orientation for new hires, ensuring timely completion of all required safety education.Identifies and nurtures opportunities to enhance workplace conditions, collaborating with maintenance...


  • Clinton, Tennessee, United States Enrichment Federal Credit Union Full time

    Job SummaryAs a Universal Branch Representative at Enrichment Federal Credit Union, you will play a vital role in providing exceptional member service and support. Under the guidance of the Branch Manager, you will assist members in a professional, friendly, and courteous manner, while accurately handling their financial needs.Key ResponsibilitiesProcess...

  • Nurse Care Specialist

    2 weeks ago


    Clinton, Tennessee, United States Maxim Healthcare Service Full time

    Job Title: Licensed Practical NurseMaxim Healthcare Services is seeking a skilled Licensed Practical Nurse (LPN) to join our team. As a LPN, you will be responsible for providing high-quality patient care and working collaboratively with our healthcare team to deliver exceptional results.Responsibilities:Assess patient needs and develop individualized care...

  • Bakery Team Member

    9 hours ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    9 hours ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    1 day ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    1 day ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Bakery Team Member

    1 day ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Customer Service RepresentativeAt Food City Supermarket, we are committed to providing exceptional customer service to our valued customers. As a Customer Service Representative, you will play a vital role in ensuring that our customers receive the best possible experience in our store.Key Responsibilities:Provide courteous and efficient service to customers...

  • Night Auditor

    1 week ago


    Clinton, Tennessee, United States Hampton Inn Knoxville ClintonI-75, TN Full time

    Hotel Front Desk RepresentativeWe are seeking a highly motivated and detail-oriented individual to join our team as a Hotel Front Desk Representative at the Hampton Inn Knoxville Clinton/I-75, TN. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable...


  • Clinton, Tennessee, United States Myugo Full time

    Job Title: Cashier SUMMARYDeliver precise, prompt, and courteous checkout services to customers; engage in stocking and other assigned tasks; manage cash register operations to accurately record and total customer purchases in a retail environment while promoting the overall well-being of the store.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following....


  • Clinton, Tennessee, United States Myugo Full time

    Job Title: Cashier SUMMARYDeliver precise, efficient, and courteous checkout services to customers; engage in stocking and various assigned tasks; manage cash register operations to accurately process customer purchases in a retail environment while promoting the overall well-being of the store.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following....


  • Clinton, Tennessee, United States Myugo Full time

    Job Title: Cashier SUMMARYDeliver precise, efficient, and welcoming checkout services to customers; engage in stocking and other assigned responsibilities; operate the cash register to accurately record and total customer purchases in a retail environment while fostering the overall well-being of the store.ESSENTIAL DUTIES AND RESPONSIBILITIES include the...


  • Clinton, Tennessee, United States Myugo Full time

    Job Title: Cashier SUMMARYDeliver precise, prompt, and courteous checkout service to customers; engage in stocking and various assigned tasks; operate the cash register to accurately process customer purchases in a retail environment while fostering a positive atmosphere.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional responsibilities...


  • Clinton, Tennessee, United States Myugo Full time

    Job Title: Cashier SUMMARYDeliver precise, prompt, and courteous checkout services to customers; undertake stocking and various assigned tasks; manage cash register operations to accurately record and total customer purchases in a retail grocery environment.ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional responsibilities may be...

  • Bakery Team Member

    1 day ago


    Clinton, Tennessee, United States Food City Supermarket Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our Bakery team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, maintaining a positive attitude, and creating a welcoming atmosphere for our customers.Key Responsibilities:Provide...


  • Clinton, Tennessee, United States Crye-Leike Full time

    Job OverviewA Real Estate Sales Agent is a key professional responsible for managing the sale of residential properties for clients. This role requires a deep understanding of the local market and the ability to communicate effectively with clients to achieve their goals.As a Real Estate Sales Agent, you will be responsible for researching local market...


  • Clinton, Tennessee, United States BenchMark Physical Therapy Full time

    Benchmark Physical Therapy Job Opportunity**About Us**Benchmark Physical Therapy, a leading provider of outpatient physical therapy services, is seeking a highly skilled Physical Therapist Assistant to join our team in Knoxville, TN.**Job Summary**We are looking for a dedicated and compassionate Physical Therapist Assistant to provide high-quality patient...


  • Clinton, Tennessee, United States BenchMark Physical Therapy Full time

    About Benchmark Physical TherapyBenchmark Physical Therapy is a leading provider of outpatient physical therapy services, with a network of over 1200 clinics across the country. We are committed to delivering high-quality care and exceptional patient experiences.Job SummaryWe are seeking a highly skilled Physical Therapist Assistant to join our team in...


  • Clinton, Tennessee, United States Crye-Leike Full time

    Job SummaryA Real Estate Sales Agent is a key professional responsible for managing the sale of residential properties for clients. This role requires a deep understanding of the local market and the ability to communicate effectively with clients to achieve their goals.The ideal candidate will be a skilled networker, able to build strong relationships with...