Administrative Support Professional
6 days ago
We are seeking a highly skilled Administrative Support Professional to join our Phoenix-based law firm. This role involves providing exceptional support to our team members and clients, ensuring seamless communication and efficient operations.
Key Responsibilities:
- Manage phone calls and calendar appointments with attention to detail and professionalism.
- Gather accurate information from clients, including names, phone numbers, and email addresses.
- Confirm appointments via phone and follow up with emails to ensure timely communication.
- Respond to client inquiries and direct questions to relevant team members.
- Create and send invoices to clients as directed by the management.
- Collaborate with clients to gather legal insurance coverage and submit billing for payment through various websites.
- Maintain confidentiality of client information and situations at all times.
- Support staff members in achieving their goals and objectives.
Requirements and Qualifications:
- Excellent telephone skills, with the ability to handle high call volumes and maintain a professional demeanor.
- Proficiency in Microsoft Office Suite, particularly Outlook and Word.
- Familiarity with Adobe products, including Adobe Sign.
- Previous experience in estate planning is an asset, but not required.
- Superior verbal communication and listening skills.
- Patience and ability to work under pressure.
- Exceptional teamwork and communication skills.
- Attention to detail and accuracy in tasks.
- Organizational and time management skills to prioritize multiple tasks.
- Ability to multitask and adapt to changing situations.
What We Offer:
- A competitive salary range: $45,000 - $60,000 per annum, based on experience and qualifications.
- A dynamic and supportive work environment.
- Ongoing training and development opportunities.
- A chance to be part of a growing and innovative law firm.
About Us:
Our Phoenix-based law firm is dedicated to providing exceptional legal services to our clients. We value integrity, professionalism, and teamwork, and we are looking for like-minded individuals to join our team.
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