Automotive Customer Care Specialist
2 weeks ago
Lovering Auto Group is on the lookout for a skilled Automotive Customer Care Specialist to enhance our service department. In this role, you will play a pivotal part in delivering an outstanding experience for our clients in a dynamic and cooperative environment.
Compensation Overview:- Competitive total compensation ranging from $45,000 to $65,000, dependent on your skills and experience
- Provide exemplary customer service
- Efficiently manage repair orders
- Advise customers on vehicle upkeep
- Work closely with technicians on necessary repairs
- Address service inquiries through phone and online channels
- Ensure completion of services and additional requirements
- Clarify repairs and associated costs to clients
- Maintain high levels of customer satisfaction
- Exhibit a professional demeanor
- Previous experience in a similar role is preferred
- Strong focus on customer service
- Excellent verbal and written communication skills
- Team-oriented approach
- Dependable and punctual
- Positive and proactive attitude
- Aspiring for career growth
- Self-driven and detail-oriented
- Familiarity with computer systems; experience with CDK is a plus
- Committed and diligent
- A supportive family-oriented business culture
- Long-term career advancement opportunities
- Comprehensive training and development programs
- Attractive benefits package
- 401K matching contributions
- Tuition assistance for further education
- Employee discounts
- Focus on employee wellness
- Various employee recognition events
- Commitment to equal employment opportunities
At Lovering Auto Group, we emphasize the importance of caring for our team members and customers alike. Become part of a company that values quality work, provides ample support, and shares a collective vision of success. If you are a motivated individual seeking both personal and professional growth, we invite you to explore a career with us.
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Automotive Customer Care Specialist
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