Site Administrator

3 days ago


Tallahassee, Florida, United States American Express Global Business Travel Full time
About the Role

We are seeking a highly skilled Site Administrator to join our team at American Express Global Business Travel. As a Site Administrator, you will be responsible for the development and customization of all online booking tool functions and features for online travel.

Key Responsibilities
  • Develop and maintain online booking tools to ensure seamless user experience
  • Administer site enhancements, reconfigurations, and troubleshooting to resolve technical issues
  • Assist in the coordination of implementing and testing new customer online sites for end user experience and successful online reservations
  • Collaborate with Operations Managers/Supervisors and mid office team to enhance and troubleshoot customer sites
  • Test and document results of online booking tool programming options and expected results
  • Assist with project management and task tracking
Requirements
  • Site programming knowledge of SAP Concur Travel, Deem, GetThere, and Neo (KDS)
  • Proficiency with Sabre GDS
  • Proficiency with Microsoft Office: Word, Excel, Outlook
  • Excellent written and verbal communication skills
  • Excellent analytical and problem-solving abilities
  • Proven ability to work with cross-functional teams and 3rd party suppliers to achieve business results
  • Excellent organizational and follow-through skills
  • Understanding of mid office automation, frontline operations, and ticketing
What We Offer

As a Site Administrator at American Express Global Business Travel, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional customer experiences. We offer a comprehensive benefits package, including health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and more. You will also have access to global tuition assistance, leadership courses, and new job openings available to internal candidates first.

We are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process.

We are an equal opportunity employer and welcome applications from diverse candidates. If you're passionate about our mission and believe you'd be a phenomenal addition to our team, don't worry about 'checking every box.' Please apply anyway. You may be exactly the person we're looking for



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