Service Advisor

7 days ago


Mentor, Ohio, United States Zolman's Best One Tire & Service Full time
Job Title: Service Advisor

Zolman Tire, Inc. is seeking a highly motivated and customer-focused Service Advisor to join our team at our West Kalamazoo, MI location.

Job Summary:

We are looking for a skilled Service Advisor to recommend and document service, maintenance, and repair services for our customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities:
  • Greet customers and assess their needs
  • Explain and obtain approval for unexpected repairs
  • Operate the point of sale system to create work orders and invoice customers
  • Compute sales prices, total purchases, and process payments
  • Maintain knowledge of current promotions, policies, and security practices
  • Open and close cash registers, including counting money and balancing drawers
  • Generate computer invoices and inventory materials and supplies
  • Assist in maintaining a clean and organized work environment
Requirements:
  • High school graduate or general education degree (GED)
  • 2-4 years of sales experience in the automotive repair industry preferred
  • Management experience required
  • Valid driver's license with a clean driving record
  • Ongoing training and certification in the automotive industry
What We Offer:
  • Competitive salary and benefits package
  • Opportunities for career advancement and professional growth
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance
Why Join Our Team:

Zolman Tire, Inc. is a leading provider of tires and services in the Midwest. We are committed to providing exceptional customer service and building long-term relationships with our customers. If you are a motivated and customer-focused individual who is passionate about the automotive industry, we encourage you to apply for this exciting opportunity.


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