Strategic Partnership Operations Manager

6 days ago


Naperville, Illinois, United States American Water Resources LLC Full time
Job Title: Strategic Partnership Operations Manager

About the Role:
We are seeking a highly skilled Strategic Partnership Operations Manager to join our growing team at American Water Resources LLC. This role will be responsible for assisting in the day-to-day account operations, partnership management, and delivery against partnership account objectives.

Key Responsibilities:
- Assist strategic stakeholders in the development & execution of account SLAs and strategies;
- Collaborate with Account Owners and other departments to ensure contract compliance is exceeded;
- Provide ongoing operational guidance in alignment with annual account strategies;
- Serve as project sponsor for partnerships, including setting internal and external expectations, managing timelines, and ensuring cross-functional alignment;
- Identify key processes, benchmarks performance, monitors operation, and recommends optimizing strategies, programs, and reports.

Requirements:
- A minimum of five years sales or client management experience with an emphasis on warranty programming;
- Partner and operations management practices include sales; affinity and brand partnerships; marketing; and operations procedures;
- Strong background in municipality, utilities, and public-private partnerships is preferred;

Salary: $90,000 - $120,000 per year,

Benefits:
- Competitive Compensation: We value your hard work and are proud of our competitive pay for performance philosophy;
- Comprehensive Health Coverage: Medical, dental, and vision insurance options, plus paid short-term and long-term disability coverage;
- 401(k) Plan with 4% Company Match: Secure your future with our robust retirement plan;
- Defined Contribution Arrangement: 5.25% of employee annual income contributed to your retirement plan, yearly up to $7,875;
- Generous Paid Time Off: Take the time you need to recharge and relax;
- Education Assistance Program: Invest in your growth and development with our support;
- FSA/HSA Options: Flexible spending and health savings accounts to manage your transportation and dependent care expenses;
- Employee Wellness: Access to EAP, health, legal, and financial resources to support your overall well-being.

What We Offer:
We're committed to fostering an environment that embraces diversity in all forms, where our employees, customers, and partners feel valued, respected, and supported. Our company culture is vibrant, with monthly Townhalls, employee recognition programs, and Employee Business Resource Groups (EBRGs). Join our team and enjoy amazing benefits

About Us:
American Water Resources LLC is a people-centric organization that provides expertise in safety and homecare to our customers. Our integrated solutions meet customer needs both inside and outside the home.

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