Team Leader
4 days ago
Position Overview:
As a Team Leader at Cold Stone Creamery, your responsibilities will include:
- Training and Development: Guide and mentor team members and shift leaders to enhance their skills.
- Task Delegation: Assign responsibilities to team members while ensuring effective follow-up.
- Performance Management: Hold team accountable for their individual and collective performance.
- Customer Service Excellence: Ensure that the team delivers prompt and courteous service to all customers.
- Staffing and Scheduling: Manage staffing levels and create schedules to optimize labor costs.
- Financial Accountability: Oversee cash handling procedures to maintain accuracy and security.
- Inventory Management: Ensure proper inventory levels and manage ordering processes effectively.
Join our team and contribute to creating memorable experiences for our customers
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