Front of House Team Member

1 month ago


Redlands, California, United States Black Box Management Group Full time
About LOOK

LOOK Dine-In Cinemas is a rapidly growing brand that seamlessly integrates movies with excellent food and the newest technology to deliver an unparalleled theater experience. With over 20 years of experience in the industry, we are committed to providing our guests with an unforgettable experience.

Job Summary

We are seeking a charismatic and personable Front of House Team member to join our team. As a FOH teammate, you will be the face of our brand, providing outstanding customer experiences and ensuring our guests have an exceptional time at LOOK. You will be responsible for embodying our company's Core Values, Code of Conduct, and Operational Guidelines, while prioritizing the overall guest experience.

Key Responsibilities
  • Embody and uphold the company's Core Values, Code of Conduct, and Operational Guidelines
  • Take ownership for all guest interactions and prioritize the overall guest experience
  • Greet and welcome guests with passion
  • Assist guests in using the OneDine system for ordering
  • Be knowledgeable about menu items and provide recommendations
  • Maintain cleanliness standards in the venue, including theater seats, handrails, and tables
  • Stay informed about the films and events playing in our theaters
  • Resolve guest issues with the support of the management team
  • Cultivate an encouraging and collaborative working environment with all LOOK team members
  • Enforce alcohol, food, safety, and sanitation regulations
Requirements
  • A genuine passion for providing outstanding guest service
  • Excellent vocal and motivational skills to engage with guests and encourage your team
  • TABC certification and a Food Handler's license
  • Ability to lift up to 50 lbs
  • Capability to stand for 6 to 9 hours at a time
  • Availability to work flexible shifts, including nights, weekends, and holidays
Benefits
  • Competitive compensation package
  • Enjoy complimentary delicious food and watch movies on the big screen for free
  • Make a positive impact on your team's lives and build memorable guest experiences in the company of happy and hardworking individuals
Equal Opportunity Employer

LOOK is an equal opportunity employer and welcomes applications from all qualified candidates. We are committed to providing a diverse and inclusive work environment and are proud to be an equal opportunity employer.


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