Pediatric Care Coordinator

4 days ago

Bend, Oregon, United States Summit Health Inc Full time
About Our Company

We're a physician-led, patient-centric network dedicated to simplifying healthcare and bringing a more connected kind of care. Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes, and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

Job DescriptionPosition Summary

The Pediatric Care Navigator will participate in a dynamic interdisciplinary team to provide diversified support to providers and clinical team members as well as patients/families. The Care Navigator will partner with patients and families by engaging them in the accountability of care in order to improve patient experience.

Key Responsibilities
  • Works with multidisciplinary transitional care team to facilitate seamless patient transitions across the continuum of care.
  • Independently prioritizes care management needs.
  • Documents appropriately in the electronic health record, and any required patient tracking documents. Employs appropriate and timely use of tasking in the EHR. Reviews and updates medications.
  • Performs all care management activities across the continuum of care while adhering to the core values of patient confidentiality, privacy, safety, advocacy, and adhering to ethical, legal, and accreditation/regulatory standards.
  • Works through direction of providers to ensure quality of care. Provides direct patient care in department, including but not limited to patient rooming and vaccination administration following Summit Health protocols.
  • Coordinates referrals to specialists and community resources.
  • Supports families with travel coordination for out-of-area services.
  • Connects patients with medical equipment needs, such as diabetic supplies.
  • Processes medication pre-authorizations.
  • Connects patients with ADHD to appropriate resources.
  • Coordinates behavioral health support.
  • Direct patient care within scope of medical assistant job functions.
  • Provides ongoing monitoring of patient involvement, participation, and compliance with treatment plan, updating Care Plan as needed.
Requirements
  • 3-5 years of experience in Medical Assisting and certification required.
  • Previous care Navigator or care navigator experience preferred.
  • High School or GED equivalent.
  • Valid Driver's License required.
  • Demonstrated ability to work in a collaborative team-oriented environment.
  • Ability to communicate in English, both orally and in writing required.
  • Proficient Microsoft Office skills preferred.
  • Experience with standard office equipment (phone, fax, copy machine, scanner, email/voice mail) required.
About Our Commitment

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.

Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages, and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

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