Eligibility Specialist

3 hours ago


West Lafayette, Indiana, United States DFR llc Full time
Job Title: Eligibility Specialist

Join DFR LLC as an Eligibility Specialist and make a meaningful impact on the lives of Indiana residents. As a key member of our team, you will play a crucial role in determining eligibility for public assistance programs, including TANF, SNAP, and Medicaid.

Responsibilities:
  • Gather and verify data for public assistance programs through face-to-face interactions or phone calls with clients.
  • Ensure accurate and compliant information gathering and processing.
  • Obtain necessary release forms and medical records.
  • Verify income, assets, and financial documents.
  • Review program regulations and requirements with clients.
  • Utilize automated systems to determine eligibility.
  • Enter data into state databases.
  • Respond to client inquiries in a timely and professional manner.
Requirements:
  • Highly organized and analytical individual with strong written and verbal communication skills.
  • Previous case management experience is a plus.
  • Proficiency in Microsoft Office and solid computer skills.
  • Strong customer service background and professional demeanor.
  • Prefer a degree in Counseling or Social Services, but a High School Diploma or GED is required.
  • 2 years of experience in a social service environment, preferably in state or local government.
What We Offer:
  • A competitive hourly rate of $18.00.
  • A 37.5 hour workweek with a Monday-Friday schedule.
  • Paid time off and benefits.

DFR LLC is an equal opportunity employer committed to diversity and inclusion. We welcome applications from individuals with disabilities, veterans, and military families.


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