Front Office Receptionist
5 days ago
We are seeking a highly skilled and organized Front Office Reception professional to join our team at Christian Life Counseling. As a key member of our front office team, you will be responsible for providing exceptional client service, coordinating with our billing service, and assisting with insurance issues and benefit coordination.
Key Responsibilities:
- Answer and direct phone calls, and make phone calls as needed
- Provide accurate and thorough information to clients about our services and obtain required information
- Schedule appointments, check in clients, collect payments and balances, and document interactions
- Update client records and maintain shared data
- Develop and maintain a knowledge base of our services, provider selection, and insurance information
- Maintain office organization, perform light cleaning, and track office supplies
- Respond to provider requests and perform insurance benefit checks
- Maintain confidentiality and adhere to HIPAA guidelines
- Credential with insurance companies and perform typical office duties
Requirements:
- Previous experience in the healthcare industry
- Ability to build rapport with clients and staff
- Ability to prioritize, stay organized, and multitask
- Positive and professional demeanor
- Excellent written, computer, and verbal communication skills
Please submit a cover letter explaining why you are a strong fit for this role and how you can contribute to our team at Christian Life Counseling.
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