Content Creator for WISE Applications
6 days ago
The estimated salary for this position is around $65,000 per year, based on the job requirements and location in Madison, WI.
Performix is seeking a highly skilled Technical Writer to join our team. As a key member of our Customer Services Team, you will be responsible for creating user-facing documentation, training materials, and general communications for our WISE applications.
We are looking for an individual with strong written and verbal communication skills, experience performing external communications, and the ability to work well independently. You should have a fundamental understanding of end-to-end customer experience integration and dependencies, as well as proficiency with Google suite.
In this role, you will work closely with our program area leaders, project managers, and the Customer Services Team manager to accomplish project objectives and daily work requirements. Your primary responsibility will be to create and maintain all user-facing documentation, training materials, and general communications for the WISE applications.
To succeed in this position, you should have:
- A strong background in writing technical content
- Experience working with education software systems at the school, district, or state levels
- Knowledge of data warehousing and reporting, application programming interface (API) technologies, and Drupal webpage content management
- Ability to grasp complex technical concepts and communicate effectively with product owners and subject matter experts
In addition to your technical skills, we value excellent time management, organization, and prioritization skills. You should be able to work effectively in a fast-paced environment, meet deadlines, and adapt to changing priorities.
We offer a comprehensive benefits package, including health insurance, retirement savings plan, paid time off, and opportunities for professional growth and development.
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