Technical Writer I

6 days ago


Madison, Wisconsin, United States Tanson Corp Full time
Job Summary

We are seeking a skilled Technical Writer I to join our team at Tanson Corp. This role will be working one day per week on internal documentation for how-tos regarding software upgrades, redoing IT self-help guides, etc. The rest of the time this position will work in conjunction with our other tech writer to create and maintain web content, user guides, knowledge based articles, and some communications related to our data applications and processes.

This is a remote opportunity, and we require that candidates be WI residents or willing to relocate to WI prior to starting the role at their own expense.

We offer an estimated hourly salary of $23.50, within the range of $22 to $25 per hour on W2.

For this position, we require at least 1 year of experience in strong written and verbal communication skills and experience performing external communications. You should also have the ability to process and document a fundamental understanding of end-to-end customer experience integration and dependencies. Proficiency with Microsoft suite is a must. Additionally, having proficiency with application programming interface (API) technologies, knowledge of data warehousing and reporting, and experience with Drupal webpage content management would be beneficial.

The interview process will take place via Microsoft Teams, with video on and audio. The duration of this role is 6/30/25, with annual extensions possible.

This role requires the ability to work well independently and prepare and maintain documentation and training materials. Experience working with education software systems at the school, district, or state levels is preferred. You should also be able to write about technical, software systems, and communicate effectively with product owners and subject matter experts.

Key responsibilities include creating and maintaining web content, user guides, knowledge based articles, and communications related to our data applications and processes. This role will also involve working on internal DPI documentation for how-tos regarding software upgrades, redoing IT self-help guides, etc.

If you have a strong background in technical writing and are looking for a challenging opportunity, please apply.

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