OnBase Administrator

Job Description
This is an electronic content management system Administrator/Developer position. This position plans, designs, develops, tests,

implements, and modifies Electronic Document Management (EDM) solutions. This position is responsible for advanced OnBase

administration and operational support, including platform and system incident/problem resolution, service and change request

processing according to Wisconsin Department of Transportation (DOT) established service level agreements (SLA), and regular

administration tasks and health checks to keep DOT's OnBase systems running at optimal performance for our customers.

Under general supervision of the Document Management Unit supervisor, this position will provide advanced OnBase

Administrator/Developer technical leadership for complex EDM projects, which have a significant impact within DOT and/or for DOT's

external partners and customers. This position performs systems analysis and provides advanced OnBase Administrator/Development

services in the planning, development and implementation of complex EDM projects. This position provides OnBase administration

and consulting, and performs duties consistent with DOT's strategic goals and objectives.

This position proposes, creates and implements policies, standards, procedures, and guidelines for utilizing DOT's OnBase platforms

and systems. Clients include a wide variety of DOT professional and supervisory staff, as well as end users throughout DOT and/or

other partner agencies, private sector entities, and the public. This includes interaction with personnel in the Bureau of Information

Technology Services (BITS) and throughout DOT divisions, vendors, Division of Enterprise Technology (DET) personnel, etc. Work is

multitasking in nature, self-initiated and conducted independently.

SAFETY RESPONSIBILITIES: Follow all WisDOT safety guidelines and standards to maintain safe working conditions; report to supervisor

all incidents, accidents and near misses that resulted or could have resulted in personal injury or personal injury of a co-worker; wear

appropriate personal protective equipment in designated areas; offer safety and health suggestions to co-workers to reduce risk; and

attend appropriate safety training sessions, as directed.

Knowledge, Skills and Abilities

1. Considerable knowledge of and experience in requirements gathering and solution analysis

2. Experience planning, designing, testing, implementing, and modifying Electronic Content Management (EDM) solutions

3. OnBase Certified System Administrator certification or OnBase Certified Installer designation is required

4. OnBase Certified Workflow Administrator certification or OnBase Certified Workflow Engineer certification

5. OnBase WorkView Certification and OnBase Certified Application Programming Interface (API) Certification

6. Extensive knowledge of and on-the-job experience developing document types, keywords, queries, reports, forms, import

processes, and Workflow solutions

7. Demonstrated ability to write custom queries in Oracle and SQL Server

8. Experience performing OnBase system upgrades

9. Advanced knowledge of and experience with resolving OnBase technical issues via utilization of debugging, research, and

investigation techniques

10. Significant ability to understand and apply standard EDM concepts, practices, and procedures

11. Ability and judgement to perform job functions independently

12. Knowledge of incident management and escalation procedures

13. Excellent written and verbal communication skills working with customers, peers, and agency leadership.

14. Experiencecreating technical documentation

15. Ability to work in a versatile environment with a team oriented focus

16. Considerable skill and ability in the coordination of team members and business area experts

17. Knowledge of emerging technologies with a focus on electronic document management and related technology industry

trends

18. Experience researching, proposing, applying and implementing IT related policies, procedures, standards and guidelines

19. Demonstrated skill in problem resolution and technical support technologies

20. Ability to effectively provide information and training to customers, team members and other stakeholders.

Requirements

Top Skills & Years of Experience: 4+ years of experience in the following:

- Electronic Content Management (ECM) system administrator and developer position that plans, designs, develops, tests, implements, and modifies content management solutions.

Experience in requirements gathering and solution analysis is required.

- Advanced experience in development using the OnBase Document Composition Module to create efficiencies in electronic correspondence.

- Advanced skill in designing, configuring, and maintaining Unity Forms, Image Forms, and HTML Forms

- OnBase Certified System Administrator certification or OnBase Certified Installer designation, and OnBase Certified Workflow Administrator certification or OnBase Certified Workflow

Engineer certification is required.

Nice to have skills:

- OnBase WorkView Certification and OnBase Certified Application Programming Interface certification is desired

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