Global Security Operations Center Operator
2 weeks ago
Job Summary
We are seeking a highly skilled and detail-oriented Global Security Operations Center Operator to join our Global Security team at Snap Inc. This role is responsible for ensuring the protection of company staff, guests, and assets through diligent monitoring of Access Control Systems, CCTV, Incident Management Systems, and Dispatch Control Rooms.
Key Responsibilities
- Monitor and respond to security incidents and alarms in a timely and effective manner.
- Document and record security activity observed during scheduled shifts and escalated incidents.
- Support analytical product production to support travel and risk programs.
- Carry out policies and procedures in accordance with company policies.
- Forge effective relationships with colleagues to achieve goals.
- Open source monitoring during special events, security incidents, disasters, and other crises on a global scope.
- Perform other ad hoc duties or special projects as assigned by Global Security management.
Requirements
- High school degree or GED or equivalent years of experience.
- 1 year of experience in a corporate security environment.
- Ability to lift up to 20.5 lbs. to support emergency response or relocation.
- Ability to stay on your feet for extended periods to time for Incident Management or support to Campus Security Operations.
- Valid Guard card.
- Current CPR and Basic First Aid certification.
- Flexibility to work various shifts including weekends and holidays.
- The role requires regular onsite work at a Snap Office Location, at minimum 5 days a week.
Preferred Qualifications
- 1+ years of experience working with access control, CCTV monitoring, incident management technology in an GSOC.
- Data analytics and reporting experience for running current analytics and the creation of new reports.
- Prior training or educational coursework on research, analytical, or intelligence techniques.
- Experience using OSINT tools such as Dataminr, Liferaft Navigator, Everbridge, Tweetdeck, GIS mapping software, etc.
What We Offer
At Snap Inc., we believe that having a team of diverse backgrounds and voices working together will enable us to create innovative products that improve the way people live and communicate. We are proud to be an equal opportunity employer and committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable federal, state, and local laws.
Benefits
We offer a comprehensive benefits package that includes paid parental leave, comprehensive medical coverage, emotional and mental health support programs, and compensation packages that let you share in Snap's long-term success.
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