Security Center Operations Specialist

1 week ago


Los Angeles, California, United States Allied Universal Full time

Position Overview:

Allied Universal is seeking a dedicated Security Operations Center (SOC) Operator to oversee our comprehensive security systems. This role is essential in ensuring the safety and security of our facilities by monitoring all security, communication, and fire/life safety systems.

Key Responsibilities:

  • Continuously monitor security, communication, and fire/life safety systems across the designated area using advanced monitoring technologies.
  • Proactively observe surveillance cameras and respond to security and life safety alarms.
  • Effectively communicate during emergencies, providing clear instructions and support to staff and security personnel.
  • Act as the primary liaison between various departments and the security team.
  • Promptly relay critical information regarding incidents or complaints to the Shift Supervisor and Security Director.
  • Maintain accurate records of routine and unusual occurrences through established documentation methods.
  • Ensure proper control and logging of all equipment and keys in the Control Room.
  • Complete maintenance task work orders for reported issues efficiently.
  • Notify management of any equipment malfunctions or communication failures immediately.
  • Manage two-way communication systems effectively.
  • Execute emergency notifications as required by site protocols.
  • Provide recommendations for enhancing productivity and reducing costs.
  • Suggest improvements for physical security assessments and operational procedures.

Qualifications:

  • A high school diploma or equivalent is required.
  • Licensing requirements may apply based on local regulations.
  • Candidates should possess one or more of the following qualifications: Military service in law enforcement or security roles, graduation from a Public Safety Academy, a Bachelor's degree in protective services or related fields, or relevant work experience in security or emergency operations.

Skills and Competencies:

  • Proficient in computer applications, including Microsoft Office and Google Suite.
  • Ability to collaborate effectively within a team environment.
  • Strong multitasking skills with attention to detail.


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