Security Operations Center Specialist

2 weeks ago


Los Angeles, California, United States Allied Universal Inc Full time

About Allied Universal

Allied Universal, a premier provider of security and facility services in North America, offers fulfilling career opportunities that instill a sense of purpose. In a vibrant, diverse, and inclusive environment, you will collaborate with a team that embodies a culture of service to our communities and clients.

Position Overview

The Security Operations Center Dispatcher plays a crucial role in managing the seamless flow of information between the Security Operations Center (SOC) and Corporate Security Management. Operating 24/7, the SOC ensures comprehensive monitoring and analysis of security incidents across the enterprise.

Key Responsibilities:

  • Monitor alarms and CCTV systems
  • Conduct camera surveys
  • Manage phone communications using an IP-based system
  • Dispatch radio communications across multiple channels
  • Log radio and call activities
  • Issue and collect incident reports
  • Support operations by routing information to appropriate units
  • Ensure prompt responses to incidents and alarms
  • Handle emergency and non-emergency calls from various stakeholders
  • Process information from diverse sources and execute appropriate dispatch procedures
  • Coordinate documentation for uniformed security personnel activities

Qualifications:

  • High school diploma or equivalent required
  • Licensing may be necessary based on local regulations
  • Experience in security operations or related fields
  • Strong analytical and critical thinking skills
  • Ability to prioritize tasks effectively
  • Proficient with advanced computer systems
  • Effective communication skills with IT and security professionals
  • Experience operating radio and telephone equipment
  • Adaptability in a fast-paced work environment

Equal Opportunity Employer

Allied Universal is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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