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Executive Director

2 months ago

Coral Gables, Florida, United States Sunrise Senior Living Full time

Job Overview: The Senior Living Community Leader is responsible for the overall leadership, management, and success of their community. Key responsibilities include financial management, team member relations, communication, family services, resident well-being, quality assurance, and regulatory compliance. A key component is overseeing the Sales and Marketing process to maximize revenue and market position.

Responsibilities:

  • Inspiring Others: Motivate individuals toward higher performance aligned with the organization's vision and values.
  • Guiding Team Success: Build, motivate, and guide a cohesive team to achieve goals.
  • Coaching and Developing Others: Provide feedback and guidance to team members for their development.
  • Creating a Culture of Trust: Foster a work environment that encourages integrity and respect.
  • Leading Change: Drive organizational changes to achieve strategic objectives.
  • Customer Focus: Ensure customer perspectives drive strategic priorities and decisions.
  • Quality Assurance and Regulatory Compliance: Strive for excellent quality care and ensure compliance with regulations.
  • Family Services: Maintain proactive communication with resident's family members.
  • Business Development and Top Line Growth: Identify and build relationships to drive business into the community.
  • Driving for Results: Set high goals for accomplishment and monitor progress.
  • Business Acumen: Use knowledge of trends to improve organizational results.
  • Operational Decision Making: Secure and compare information to identify business issues.

Qualifications:

  • College degree preferred: Degree and management experience may be required per state/provincial requirements.
  • Administrator's License/certification: May be required per state/provincial requirements.
  • Prior General Manager/Administrator experience: Focused on growing both top and bottom lines.
  • Previous management experience: Including hiring, coaching, and leading a team through change.
  • Previous sales experience: Including building customer relationships.
  • Passion for working with seniors: Excellent written and verbal skills for effective communication.
  • Ability to handle multiple priorities: Delegate assignments effectively.
  • Demonstrates good judgment and problem-solving skills: Ability to work weekends, evenings, and flexible hours.