Rental Services Coordinator

1 month ago


Oklahoma City, Oklahoma, United States Hertz Full time
Hiring Opportunity at Hertz

As a Rental Services Coordinator at Hertz, you will be responsible for assisting customers via phone to secure rental reservations and resolving customer service issues related to insurance replacement rentals. Your key tasks will include obtaining and documenting Body Shop repair statuses, making initial customer contact via SMS text or outbound calls for assignments received, and efficiently managing rentals to ensure a seamless experience for our customers. If you have excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Key Responsibilities:
  • Assist customers via phone to secure rental reservations and resolve customer service issues related to insurance replacement rentals
  • Obtain and document Body Shop repair statuses
  • Make initial customer contact via SMS text or outbound calls for assignments received
  • Efficiently manage rentals to ensure a seamless experience for our customers

About Hertz
Hertz is a leading car rental company with a strong commitment to customer satisfaction. We are seeking a highly motivated and customer-focused individual to join our team as a Rental Services Coordinator. If you are passionate about delivering exceptional customer service and have a strong work ethic, we encourage you to apply for this exciting opportunity.

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