Graduation Services Coordinator

22 hours ago

Oklahoma City, Oklahoma, United States OSU-Oklahoma City Full time
Job Summary

The Graduation Services Coordinator is responsible for overseeing graduation processing, degree certification, and functional oversight of degree auditing software. This role processes graduation applications, evaluates degree requirements, and determines eligibility for graduation. The Coordinator Graduation Services supports the day-to-day operations of the Office of the Registrar and the Veterans Services Office and provides personalized assistance to students, faculty, and staff.

Key Responsibilities
  1. Interpret federal, state, and institutional policies and professionally communicate these to faculty, students, and staff. Maintain a current understanding of academic policies, procedures, and processes related to student records.
  2. Evaluate and process graduation applications, as well as communicate graduation status to students and academic advisors. Serve as the primary contact for graduation related policies and procedures.
  3. Ensure the accuracy, integrity, and completeness of students' degree requirements for degree certification in compliance with institutional, state, and federal regulations. Perform post-graduation duties, including but not limited to diploma processing.
  4. Serve as the primary functional user for institutional degree auditing software. Provides degree audit training and assists advisors with degree requirement exception processing.
  5. Monitors and updates curriculum changes across various campus systems, including degree audit software and other campus communications.
  6. Promote graduation and transfer activities using various communication strategies. In collaboration with University Communications, create and maintain Graduation publications, marketing materials, and webpages.
  7. Assist the Advisement Team by providing academic advisement support to first-time, transfer, and returning students; strategizing with students on the timely completion of degree requirements and focusing on academic/career success.
  8. Coordinate data collection and reporting related to student outcomes. Collaborate with Office of Institutional Effectiveness and other areas to report graduation and commencement data.
  9. Provide frontline Registrar Services support as needed, including but not limited to ongoing review of student records, change of majors, data corrections, transcript processing, and enrollment verifications.
  10. Respond to student requests and complete position duties in a timely fashion to help promote student satisfaction and retention.
  11. Assist in campus-wide retention and enrollment efforts as applicable to position.
  12. Participate in departmental documentation and process improvement efforts; exhibit an understanding of this position's role in the campus semester plans, standard operating procedures, key performance indicators, etc.
  13. Retain accurate student records and maintain student confidentiality by observing policies related to student privacy (FERPA).
  14. Scan all incoming documents to the student electronic file. Maintain a document verification and destruction schedule in compliance with state historical record management policies.
  15. Completes all mandatory training and participates in meetings and professional development activities.
  16. Performs other duties as assigned.

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