Rental Services Coordinator

4 weeks ago


Oklahoma City, Oklahoma, United States Hertz Full time
Hiring Overview

As a key member of the Hertz team, you will be responsible for assisting customers via phone to secure rental reservations and resolve customer service issues related to insurance replacement rentals. Your primary duties will include obtaining and documenting Body Shop repair statuses, making initial customer contact via SMS text or outbound calls for assignments received, and efficiently managing rentals to ensure seamless customer experiences.

Key Responsibilities
  • Assist customers via phone to secure rental reservations and resolve customer service issues related to insurance replacement rentals
  • Obtain and document Body Shop repair statuses
  • Make initial customer contact via SMS text or outbound calls for assignments received
  • Efficiently manage rentals to ensure seamless customer experiences

About Hertz
Hertz is a leading car rental company dedicated to providing exceptional customer service and support. We are committed to helping our customers navigate the rental process with ease and confidence.

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