Senior Case Manager, Westside Problem Solving Hospital Liaison
7 days ago
We are seeking a highly skilled and compassionate Senior Case Manager to join our team at The People Concern. As a Senior Case Manager, you will play a critical role in our Westside Problem Solving Hospital Liaison program, working closely with participants to assess their housing barriers and develop personalized case management plans to secure and stabilize them in housing.
Key Responsibilities- Assess housing barriers and develop case management plans to secure and stabilize participants in housing
- Coordinate Problem Solving Assistance funds with our funder (LAHSA) to ensure client financial needs are met
- Provide onboarding support to new Hospital Liaison staff and serve as a lead for external facing meetings
- Develop housing procurement, financial, and self-sufficiency case management plans with participants
- Enter data into the Homeless Management Information System (HMIS) Problem Solving tool
- Provide advocacy with landlords and link participants to credit counseling and other services
- Maintain a caseload of at least 25 individuals and document all services provided
- Ensure data accuracy to create reports and build narratives around program success
- Bachelor's degree in a related field (Social Work, Community Organizing, or other Human Services) and two years' experience working with the homeless
- Knowledge of homeless social service providers and Coordinated Entry System
- Detail-oriented with excellent time management, organizational, written, verbal, interpersonal, and computer skills
- Able to communicate and interact with subcontractors, housing providers, and community partners in a culturally competent manner
- Medical, dental, and vision insurance
- Retirement planning (403b) and matching
- Paid holidays, vacation days, and sick days
- Employee assistance plans (EAP)
- TELUS Health
- Flexible spending account (FSA)
- Basic life and accidental death and dismemberment (AD&D) insurance
- Voluntary short- and long-term disability insurance
- Voluntary pet insurance
- Discounts on hotels, theme parks, concerts, movies, restaurants, and more
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Los Angeles, California, United States The People Concern Full timeJob Title: Senior Case Manager, Westside Problem Solving Hospital LiaisonAbout the Role:The People Concern is seeking a highly skilled Senior Case Manager to join our team in the Westside Problem Solving Hospital Liaison program. As a Senior Case Manager, you will be responsible for assessing housing barriers of participants who are exiting the hospital...
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