Systems Reliability Engineer
2 weeks ago
Position Level
Experienced
Job Location
Remote
Employment Type
Full Time
Educational Requirement
Bachelor's Degree
Travel Requirement
None
Job Category
Development
Role Summary
The Reliability Engineer will be dedicated to developing software tools, metrics, and methodologies aimed at enhancing the dependability of applications, websites, and systems in a live environment. This role is crucial for maintaining the integrity, functionality, and overall reliability of our digital offerings.
Key Responsibilities
- Design and implement software solutions to identify unusual error patterns. Establish workflows and processes to minimize the frequency of application/system errors.
- Work collaboratively with software development teams throughout the Software Development Life Cycle (SDLC) to create and integrate solutions for availability, reliability, and error monitoring.
- Take ownership of identifying, isolating, and resolving errors, warnings, or other log messages to enhance log content and its utility.
- Reduce system downtime by defining and implementing standards for incident management, error tracking, monitoring, and alerting, with the objective of improving reliability metrics.
- Respond effectively to escalated reliability issues at any time while on-call.
- Conduct ongoing research into best practices and emerging technologies for monitoring, alerting, error detection, and application performance.
Education/Certification:
- Bachelor's degree in Computer Science, Management Information Systems, or a related field.
- 3+ years of experience with alerting and telemetry tools such as Grafana, Prometheus, Splunk, Dynatrace, among others.
- 2+ years of experience with Splunk SPL.
- 2+ years of experience in at least one programming language such as PHP, Python, Java, or .Net.
Experience:
- 1+ years of experience with Continuous Integration/Continuous Deployment (CI/CD).
- 1+ years of experience with containerization and orchestration technologies such as Docker and Kubernetes.
- 1+ years of experience with Prometheus.
- 1+ years of experience with SQL.
- Proficient in troubleshooting within a large-scale networked environment.
- Familiarity with Paycom's applications, systems, and databases.
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