Senior Reliability Engineer

2 weeks ago


Oklahoma City, Oklahoma, United States Paycom Full time
Job Overview

Level
Experienced

Job Location
Oklahoma City Office

Position Type
Full Time

Education Level
Bachelor's Degree

Travel Percentage
None

Job Category
Development

Role Summary

The Site Reliability Engineer will be dedicated to developing software tools, metrics, and processes that enhance the reliability of applications, websites, and systems in a production environment. The primary focus will be on maintaining the integrity, functionality, and reliability of applications and websites. Additionally, the Senior Site Reliability Engineer will provide mentorship to junior team members.

Key Responsibilities
  • Design solutions that proactively minimize or eliminate errors and incidents in production systems. Review and validate software development and processes created by junior site reliability engineers.
  • Evaluate code and approve error logging and monitoring in new software development across all company-developed applications.
  • Take charge of identifying, isolating, or resolving errors, debug messages, warnings, or other types of logs to enhance overall log content and usefulness.
  • Establish, implement, and monitor reliability metrics (MTTR, MTTD, MTBF).
  • Respond effectively to escalated site reliability issues at any time while on-call.
  • Conduct ongoing research on best practices and emerging technologies for monitoring, alerting, error tracking, detection, and application performance.
  • Guide and mentor junior site reliability engineers.
Qualifications

Education/Certification:
  • Bachelor's degree in Computer Science, Management Information Systems, or a related field.
Experience:
  • 5+ years of experience utilizing alerting and telemetry tools such as Grafana, Prometheus, Splunk, Dynatrace, and others.
  • 3+ years of experience with Splunk SPL.
  • 3+ years of software development experience with at least one programming language such as PHP, Python, Java, or .Net.
  • 2+ years of experience creating and tuning analytical tools in Splunk.
PREFERRED QUALIFICATIONS

Experience:
  • 2+ years of experience with CI/CD.
  • 2+ years of experience with containerization and orchestration technologies such as Docker and Kubernetes.
  • 2+ years of experience with Prometheus PromQL.
  • 2+ years of experience with SQL.
Skills/Abilities:
  • Proficient troubleshooting in a large-scale networked environment.
  • Familiarity with Paycom's applications, systems, and databases.
Paycom is an equal opportunity employer and prohibits discrimination and harassment of any kind. Paycom makes employment decisions based on business needs, job requirements, individual qualifications, and merit. Paycom is committed to having the best available people in every job. Therefore, Paycom does not permit its employees to harass, discriminate, or retaliate against other employees or applicants based on race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department. #LI-Hybrid

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