Guest Experience Coordinator
3 weeks ago
The Stanley Hotel in Estes Park, CO, is seeking a skilled and experienced Front Desk Supervisor to join our team. In this leadership role, you will be responsible for providing exceptional customer service, managing guest reservations, and overseeing the smooth operation of the front desk. If you have a passion for hospitality and a strong desire to deliver outstanding results, we encourage you to apply.
Main Responsibilities
• Provide warm and welcoming service to guests and visitors, recording their information and assigning rooms as needed
• Troubleshoot issues and resolve conflicts quickly and efficiently, working closely with housekeeping and service staff
• Collect payments from guests and reconcile the facility register at the end of each shift or day
• Collaborate with other departments, including housekeeping and maintenance, to ensure seamless operations
• Maintain a clean and organized front desk area, ensuring high standards of presentation and professionalism
• Salary estimate: $55,000 - $70,000 per year
Why Join Our Team?
We value our employees' contributions and offer a supportive work environment, opportunities for career growth, and a competitive compensation package.
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