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Part-Time Customer Service Representative

2 months ago


Portland, Oregon, United States Public Storage Full time

Job Summary:

We are seeking a highly motivated and customer-focused Part-Time Customer Service Representative to join our team at Public Storage. As a key member of our sales and customer service team, you will be responsible for providing exceptional customer service, selling storage solutions, and maintaining a clean and organized store environment.

Key Responsibilities:

  • Customer Service: Provide excellent customer service to our customers, responding to their needs and resolving any issues in a timely and professional manner.
  • Sales: Sell storage solutions to customers, including storage units, packing and moving supplies, and other related products.
  • Store Maintenance: Maintain a clean and organized store environment, including sweeping and mopping floors, cleaning restrooms, and performing other tasks as needed.
  • Inventory Management: Conduct daily storage unit inspections to confirm inventory and availability, and make sure spaces are ready to rent.
  • Financial Transactions: Audit cash drawers and make bank deposits, and assist with processing payments and making reminder and collection calls when required.

Requirements:

  • Experience: Successful candidates come from a variety of customer service centered sales environments, including retail, restaurant, fast food or other service-based companies.
  • Transportation: Our employees are required to have a valid driver's license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business.

Benefits:

  • Steady 20 hours per week, with 4-6 hour shifts, 2-4 days, or (2) 8-hours shifts per week between the hours of 9 am and 6 pm (weekends only 'til 5 pm).
  • Our Part-Time employees become eligible for Benefits by working an average of 20+ hours, including Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending.
  • Company paid life, accidental death insurance, and exclusive vendor discounts.
  • Mileage reimbursement is provided when traveling between properties or other work-related tasks.

Why Join Our Team:

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having Best Career Growth, ranked us in the Top 5% for Work Culture, and in the Top 10% for Diversity and Inclusion.