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Associate Relationship Manager
2 months ago
This role is part of our Japanese North American Banking group (JNAB) at Mizuho Bank Ltd. The primary responsibility is to develop business relationships with small and medium-sized companies and expand existing customer relationships by offering various banking services.
Key Responsibilities:
Business Development:
- Develop new business relationships with small and medium-sized enterprises (SMEs) by offering various banking products, including loans, trade finance, foreign exchange, deposits, and others.
- Contribute to the division by increasing profits and customer base through new business development.
- Coordinate with Head Office to gather information on new companies starting business in the US and research existing companies doing business in the US to explore new business opportunities.
- Expand business with existing customers by offering various banking products, including loans, trade finance, foreign exchange, deposits, and others.
- Contribute to the division by increasing profit through business promotion.
- Coordinate with Head Office to gather information on customers' business development within the US.
- Develop good relationships with prospective customers.
- Maintain good relationships with existing customers through regular communication.
- Gather information on customers' business and industry.
- Meet customers' requirements by answering transaction-related questions and help troubleshoot.
- Support customers by providing finance-related information.
- Analyze credit worthiness of credit-related customers and create reports as necessary.
- Gather KYC-related documents and assign KYC risk rating to customers.
- Monitor risk rating on a regular basis and clarify and resolve compliance-related issues regarding customers' transactions.
- Maintain and update customer files.
- Perform other administrative duties as deemed necessary by the DGM or GM.
- Bachelor's degree in Business, Finance, or a related discipline.
- Knowledge of financial products, thorough understanding of credit policies and procedures, and working knowledge of regulations specific to banks.
- Good knowledge of financial products.
- Excellent analytical skills to analyze financial issues and develop/coordinate appropriate solutions.
- Excellent verbal and written communication skills in both English and Japanese.
- Excellent organization and planning skills to plan, organize, and handle multiple concurrent transactions/projects simultaneously.
- Excellent team orientation with the ability to understand the perspective and priorities of others and develop/maintain relationships with all appropriate departments/divisions of the firm.
- Flexibility to work variable hours due to the workflow.
- Bilingual (English and Japanese).
The expected base salary ranges from $62,000 to $115,000. Salary offers are based on a wide range of factors, including relevant skills, training, experience, education, and certifications and licenses obtained. Market and organizational factors are also considered. In addition to salary and a generous employee benefits package, successful candidates are eligible to receive a discretionary bonus.
