Guest Encounter Manager
5 days ago
We are seeking a charismatic Guest Encounter Manager to join our team at Rapid City Best Western Ramkota Hotel. As a Guest Encounter Manager, you will be the face of our hotel, responsible for creating unforgettable experiences for our guests through exceptional service and attention to detail.
Key responsibilities include greeting guests, performing check-in/out procedures, following all cash and credit card procedures, checking expected departures, clearing check-out, updating housekeeping room status, explaining hotel amenities, and responding promptly to guest inquiries or complaints.
To excel in this role, you'll need a high school diploma or GED, one year of hospitality experience, customer service experience, and attention to detail. You should also be flexible to work various shifts and able to handle cash and credit card procedures effectively.
In return for your commitment, you can expect a competitive salary of around $38,000 per year, plus benefits such as medical and dental insurance, PTO, 401(k) retirement savings plan, life insurance, disability insurance, hotel room discounts, and ongoing training and career development opportunities.
- Demonstrated ability to work in a fast-paced environment
- Strong interpersonal and communication skills
- Attention to detail and organizational skills
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Guest Experience Specialist
5 days ago
Rapid City, South Dakota, United States Sickies Garage Burgers & Brews Full timeAbout Our RestaurantSickies Garage Burgers & Brews is a popular restaurant chain known for its extensive menu of burgers and craft beers. We are committed to providing an exceptional dining experience for our guests, and we are seeking like-minded individuals to join our team.Job TitleGuest Experience Specialist.Job SummaryIn this role, you will be...
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Guest Environment Specialist
7 days ago
Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full timeJob Description:The Executive Housekeeper is a critical position that requires strong leadership and organizational skills to ensure the delivery of exceptional guest experiences at Rapid City Best Western Ramkota Hotel. As a member of our housekeeping team, you will be responsible for managing and directing housekeeping staff to achieve high levels of...
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Guest Services Coordinator
6 days ago
Rapid City, South Dakota, United States The Rushmore Hotel Full timeJob DescriptionThe Rushmore Hotel is seeking a talented Hotel Reception and Guest Services Agent to provide exceptional customer service to our guests.Estimated salary: $14 - $15 hourly.This role involves working at the front desk, managing room assignments, and ensuring a seamless check-in/check-out process.About the Position:Checking in and checking out...
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Guest Experience Coordinator
6 days ago
Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full timeAbout Our CompanyRapid City Best Western Ramkota Hotel has been a leader in the industry since 1965, providing expert hotel management services to clients. Our team's expertise and guidance have driven maximum profit while creating asset value.Job OverviewThis role requires an individual who can deliver exceptional guest experiences, execute brand service...
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Hospitality Team Member
1 week ago
Rapid City, South Dakota, United States The Rushmore Hotel Full timeJob Title:">Hospitality Team Member - Guest ServicesCompany Overview:">The Rushmore Hotel is a premier destination for travelers who value their time after work. Our property is located on the corner of Mt. Rushmore Road and Main Street in downtown Rapid City, SD.Job Description:">We are seeking a highly skilled and enthusiastic Hospitality Team Member to...
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Hotel Reception and Guest Services Agent
5 days ago
Rapid City, South Dakota, United States The Rushmore Hotel Full timeJob SummaryWe are looking for a skilled Guest Services Coordinator to join our team at The Rushmore Hotel. This role involves coordinating guest services, managing front desk operations, and ensuring seamless customer experiences.Estimated salary: $14 - $15 hourly.The ideal candidate will possess excellent time management skills, strong organizational...
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Delivering Exceptional Guest Service
6 days ago
Rapid City, South Dakota, United States Pilot Company Full timeCompany OverviewPilot Company is a leading network of travel centers with over 30,000 team members and more than 750 retail and fueling locations across the United States and Canada. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in major basins....
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Housekeeping Operations Manager
5 days ago
Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full timeAre you a driven and results-oriented leader looking for a new challenge? We are seeking an experienced Housekeeping Operations Manager to join our team at the Rapid City Best Western Ramkota Hotel. As a key member of our housekeeping team, you will be responsible for leading and managing a team of housekeeping staff, ensuring exceptional guest satisfaction...
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Restaurant Operations Manager
2 weeks ago
Rapid City, South Dakota, United States Perkins - Northcott Hospitality Full timeCompany OverviewWe are Perkins - Northcott Hospitality, a reputable restaurant chain committed to providing exceptional dining experiences. Our mission is to deliver 100% guest satisfaction on every visit, and we take pride in our high-quality food, excellent service, and welcoming atmosphere.Job DescriptionWe are seeking an experienced Kitchen Restaurant...
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Hotel Operations Manager
4 weeks ago
Rapid City, South Dakota, United States Lloyd Companies Full timeWe are seeking a highly motivated and experienced Hotel Operations Manager to join our team at Lloyd Companies.About the JobThe successful candidate will be responsible for overseeing the day-to-day operations of the hotel, ensuring that all departments meet high standards of quality and guest satisfaction.Key ResponsibilitiesAssist the General Manager in...
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Executive Housekeeping Manager
6 days ago
Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full timeJob SummaryThe Executive Housekeeper plays a crucial role in ensuring the highest standards of guest satisfaction and hotel cleanliness at Rapid City Best Western Ramkota Hotel. As a key member of our housekeeping team, you will be responsible for supervising and directing housekeeping tasks to provide an exceptional guest experience.About the Role:Supervise...
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Assistant General Manager
5 days ago
Rapid City, South Dakota, United States Lloyd Companies Full timeLloyd Companies is seeking a motivated and results-driven Assistant General Manager to join our hotel team. As an Assistant General Manager, you will play a key role in supporting the General Manager in overseeing the daily operations of the hotel, managing staff, and ensuring high standards of quality and customer service.Job Description:The Assistant...
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Front Desk Associate
2 weeks ago
Rapid City, South Dakota, United States Rapid City BH Lodging LLC Full timeJob Title: Front Desk AssociateAbout Us: Rapid City BH Lodging LLC is a leading hospitality company committed to delivering exceptional experiences to our guests.Salary: $16.00 per hourJob Description:Key Responsibilities:Assist all guests in a professional and courteous manner, ensuring their stay with us is memorable and enjoyable.Perform job duties and...
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Host and Ambassador
5 days ago
Rapid City, South Dakota, United States Red Lobster Full timeAs a valued member of the Red Lobster team, we are seeking a skilled Host to join our crew. This is an excellent opportunity for someone who enjoys working in a fast-paced environment and providing exceptional guest service.About the RoleIn this role, you will be responsible for welcoming guests, managing reservations, and ensuring a seamless dining...
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Chief Operations Manager
2 weeks ago
Rapid City, South Dakota, United States Lloyd Companies Full timeJob OverviewThe Chief Engineer is responsible for the day-to-day operations of the hotel engineering department, attaining hotel and departmental goals, and adhering to company standards. This position is located at the NEW Hyatt Place in Rapid City.ResponsibilitiesCleans internal areas of buildings such as storage/boiler rooms, parking lots, public areas,...
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Customer Service Representative
1 week ago
Rapid City, South Dakota, United States The Rushmore Hotel Full timeJob Title:">Hotel Front Desk AssociateCompany Overview:">The Rushmore Hotel is a premier destination for travelers who value their time after work. Our property is located on the corner of Mt. Rushmore Road and Main Street in downtown Rapid City, SD.Job Description:">We are seeking a highly skilled and enthusiastic Hotel Front Desk Associate to join our team...
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Night Auditor Role
5 days ago
Rapid City, South Dakota, United States Rapid City Best Western Ramkota Hotel Full timeThe Rapid City Best Western Ramkota Hotel is seeking a skilled and detail-oriented Night Auditor to join our team. As a Night Auditor, you will be responsible for ensuring the accuracy of guest transactions, maintaining the integrity of the front desk operations, and providing exceptional customer service.Job SummaryThe Night Auditor position requires strong...
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Front Desk Customer Service Representative
5 days ago
Rapid City, South Dakota, United States The Rushmore Hotel Full timeJob OverviewThe Rushmore Hotel is seeking a highly motivated Front Desk Customer Service Representative to join our team. As a key member of our guest services team, you will be responsible for providing exceptional customer service to our guests.Estimated salary: $14 - $15 hourly.This role involves working in a fast-paced environment, managing multiple...
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To Go Expert
1 month ago
Rapid City, South Dakota, United States Red Lobster Full timeRed Lobster is seeking a skilled To Go Expert to enhance the takeout experience for our guests. As a key member of our team, you will be responsible for:Key ResponsibilitiesOffering personalized service and food and drink suggestions to our guests;Taking accurate orders and assembling prepared food and drink orders;Walking orders to guests inside and outside...
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Telehealth Nursing Specialist
4 weeks ago
Rapid City, South Dakota, United States Monument Health Full timeJob SummaryMonument Health is seeking a dedicated and skilled Telehealth Nursing Specialist to join our team. As an Ambulatory Telephone Triage Nurse, you will play a vital role in providing high-quality patient care through telephonic nursing assessment, prioritization, and subsequent care disposition recommendations.About the RoleIn this position, you will...