Passenger Operations Supervisor

2 weeks ago


Palm Springs, California, United States Alliance Ground International Full time

About Alliance Ground International (AGI)
Alliance Ground International (AGI) stands as a premier, independently operated ground handling service provider, catering to a diverse range of airlines across numerous airports in the United States and Canada.

Role Overview
As a Passenger Operations Supervisor, you will play a crucial role in overseeing and enhancing the passenger experience at our facilities. Your responsibilities will include:

  • Managing daily operations to ensure seamless service delivery.
  • Leading a dedicated team of professionals committed to excellence.
  • Implementing best practices to optimize operational efficiency.
  • Collaborating with various departments to uphold service standards.

Key Responsibilities
In this position, you will be tasked with:

  • Coordinating passenger services to meet the highest quality standards.
  • Monitoring performance metrics and addressing any service gaps.
  • Training and mentoring staff to foster a culture of service excellence.
  • Ensuring compliance with all regulatory requirements and company policies.

Why Join Us?
At AGI, we pride ourselves on our commitment to our team members and the airlines we serve. Join us in delivering exceptional service and contributing to the success of our operations.



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