Logistics and Shipping Specialist

2 weeks ago


Dallas, Texas, United States American Concrete Products Full time
Job Overview

American Concrete Products is a prominent producer of high-quality concrete solutions catering to diverse sectors. We are in search of a Shipping Coordinator who will manage customer orders, orchestrate daily logistics, and deliver exceptional customer service to our esteemed clientele.

Key Responsibilities:
  • Process customer orders and ensure timely delivery of products.
  • Collaborate with both internal and external drivers to optimize daily load planning.
  • Coordinate with Quality Control personnel to confirm product readiness for shipment.
  • Respond to customer inquiries promptly and resolve issues efficiently and professionally.
  • Maintain relationships with external trucking brokers to uphold service quality, manage capacity, and adhere to freight budgets.
  • Identify and address product quality or service deficiencies with staff and vendors, implementing preventive measures.
  • Assist in managing customer receivables and credit to mitigate impacts on future shipments.
Qualifications:
  • Previous experience in a similar role is essential.
  • Excellent communication skills, both verbal and written, for interactions with customers and internal teams.
  • Proficient in computer applications, particularly the Microsoft Suite (Outlook, Word, Excel).
  • Solid understanding of precast concrete products.
  • Experience in the construction sector is preferred.
  • Ability to interpret blueprints effectively.
  • Strong organizational skills.
  • Capability to manage multiple tasks simultaneously.
Benefits:
  • Full-time, year-round employment.
  • Medical, dental, and vision benefits available after 60 days.
  • Competitive salary and profit-sharing opportunities.
  • Overtime availability.
  • 401K plan with matching contributions.
  • Opportunities for internal promotions.
  • Commitment to sustainability since 1940.

American Concrete Products and its affiliates are equal opportunity employers, adhering to EEOC regulations. Pre-employment drug screening, criminal background checks, reference checks, and employment verification are integral parts of our hiring process.



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