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Customer Service Representative

2 months ago

Orange, California, United States The Joint Chiropractic Full time
Job Description

We are seeking a highly motivated and customer-focused individual to join our team as a Front Desk Coordinator at The Joint Chiropractic. As a key member of our team, you will be responsible for providing exceptional service to our patients and members, while also driving sales and growth for our clinics.

Key Responsibilities:

  • Provide Excellent Customer Service: Greet patients and members upon arrival, check them in for appointments, and ensure a smooth and efficient experience.
  • Sales and Marketing: Participate in marketing and sales opportunities to attract new patients to our clinics, and educate patients on our wellness offerings and services.
  • Transaction Processing: Complete transactions using point of sale software and ensure all patient accounts are current and accurate.
  • Team Collaboration: Work cohesively with other team members to achieve sales goals and provide exceptional patient care.
  • Office Management: Maintain the cleanliness of the clinic and organization of workspace, and perform other administrative tasks as needed.

Requirements:

  • High School Diploma or Equivalent: Required
  • Previous Sales Experience: At least one year of experience in sales or a related field
  • Strong Communication Skills: Excellent verbal and written communication skills, with the ability to effectively communicate with patients, members, and team members
  • Technical Skills: Proficient in point of sale software and other technical systems used in the clinic
  • Availability: Must be available to work all weekdays and weekends, 9am-7pm

What We Offer:

  • Competitive Pay: $15-$18 per hour, depending on experience
  • Opportunities for Advancement: We offer opportunities for advancement and professional growth within the company
  • Team-Oriented Environment: We have a fun and fast-paced team-oriented environment that values collaboration and teamwork