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A/V and Security Service Technician/Manager
2 months ago
Sunbelt Technology is seeking a dedicated Service Technician to collaborate closely with our technical support team in providing assistance to clients in various settings. The role typically involves managing 4-5 service calls daily, depending on the nature of the issues encountered. This position requires a strong commitment to client satisfaction and involves significant fieldwork.
The ideal candidate will be a full-time employee with exceptional organizational skills. As a crucial part of our company, the technical and service team plays a vital role in ensuring a positive client experience. Punctuality is essential, with expected arrival times at the office between 8:00 and 8:15 AM, and workdays concluding around 5:00 PM, though flexibility may be required based on project demands.
Transportation will be provided in a company vehicle, which the technician will be responsible for maintaining, including keeping it clean and organized.
Preferred Knowledge:
- Audio/Video Systems
- Wireless and Wired Data Networks
- Category Series Cabling
- Control Systems, particularly Control4
- Proficient use of hand tools
Qualifications:
- Attention to detail and neatness in installations
- Strong communication skills with team members
- Ability to interact positively with clients
- Ambition for career advancement
- Physical capability to lift at least 70 pounds
- Proficiency in Microsoft Outlook, Word, and Excel
- Reliable means of transportation
- Organized and efficient work habits
- Passion for the technology industry
- Fluency in English
Benefits: (Effective after a 60-day formal review unless otherwise noted)
- Health insurance coverage
- 401k plan available after one year of employment
- Comprehensive training in all aspects of the industry
- Five personal days in the first year
- Company-provided cell phone or stipend
- A supportive team environment
- Weekly breakfast meetings
Compensation will be based on skills and experience.
Company OverviewSunbelt Technology is a premier provider of high-end residential and commercial Audio/Video installations, home theater setups, security systems, and comprehensive home automation solutions throughout the Atlanta metropolitan area. We specialize in collaborating with custom builders and homeowners, whether they are constructing new homes or enhancing existing properties with advanced automation technologies. Our clients rely on our expertise to identify the most suitable technological solutions for their needs. Our team comprises skilled programmers, electricians, and technicians dedicated to guiding clients through their systems.
