Security Service Technician II

1 month ago


Atlanta, Georgia, United States HireLiving, Inc. Full time
Job Title: Security Service Technician II

We are seeking a highly skilled Security Service Technician II to join our team at HireLiving, Inc. This is a unique opportunity to work with cutting-edge technology and be part of a dynamic team that is shaping the future of security solutions.

Job Summary:

The Security Service Technician II will be responsible for diagnosing problems and performing service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems, and other related building system products at customer sites.

Key Responsibilities:
  • Diagnose and repair issues with card access, CCTV, and burglar alarm systems
  • Install and configure new systems, including card access and CCTV
  • Read and interpret blueprints, diagrams, and technical manuals to ensure accurate installation and repair
  • Provide exceptional customer service and communicate effectively with customers and colleagues
  • Complete service acknowledgements and obtain customer signatures upon completion of service calls
  • Available for on-call emergency service and perform other duties as assigned
Requirements:
  • 2-year degree or equivalent combination of education and experience
  • 4 years documented experience with card access and CCTV
  • Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
  • Experience installing, inspecting, repairing, and programming card access and CCTV
  • Fire alarm experience is a plus
  • Ability to follow verbal and written instructions and work in a fast-paced environment
  • Capable of performing physical labor, including carrying and moving equipment and tools up to 50-70 lbs
  • Able to work in unusual and sometimes difficult positions, such as climbing ladders, scaffolding, and high lift equipment up to 40 feet
  • Ability to work flexible hours, including weekends, to meet customer requirements
  • Overnight travel may be required
  • Demonstrate a high level of customer service and maintain a clean and organized work environment
  • Ability to adhere to, implement, and follow safety guidelines and procedures
  • Strong organizational skills, positive attitude, and ability to learn quickly
  • Possess a valid driver's license and driving record that meets company requirements
  • Able to pass a pre-employment background and drug test
  • Retain any licenses that are required by National, State, and Local codes
  • Knowledge of applicable NFPA standards
Preferred Qualifications:
  • NICET III preferred in the subfield of Special Hazard Systems or Level III in subfield of Fire Alarm

Johnson Controls International plc. is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.



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