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Airport Operations Manager

1 month ago

Wilmington, North Carolina, United States The Parking Spot Full time
About The Parking Spot

We are a leading near-airport parking company with over 25 years of experience, operating at 28 airports with 40+ locations and over 2,000 employees nationwide. Our mission is to provide superior airport parking experiences that are easy and affordable, focusing on hospitality and customer satisfaction.

Job Summary

We are seeking a skilled and experienced Supervisor to join our team at The Parking Spot. As a Supervisor, you will play a vital role in supporting our management staff, ensuring the smooth operation of our facilities, and providing exceptional customer service.

Key Responsibilities
  • Assist with daily operations, including driving, working as a Parking Guest Attendant, and other roles as needed
  • Ensure employees perform their duties as required
  • Monitor the maintenance and cleanliness of the facility
  • Monitor the safety of vehicles, customers, and employees
  • Report any vehicle accidents or employee injuries to management
  • Audit daily work of PGAs and Drivers
  • Must be able to contact employees to fill shifts or personally cover a shift as needed
  • Comply with all regulations and requirements governing operation of commercial vehicles
  • Perform additional duties and assists in other departments as reasonably requested by Management
Requirements
  • Must be at least 21 years of age
  • High school education or equivalent; some college is preferred
  • Some supervisory experience preferred
  • Clean driving record
  • Currently holds, or is able to obtain, all applicable licenses or badges as required by governing authorities to operate a commercial vehicle
  • Must be willing to pass a physical as part of the selection process as required by airport, federal DOT and/or state regulations
  • Able to read and speak the English language sufficiently (DOT Requirement)
  • Demonstrates leadership, communication and organizational skills
  • Ability to lift up to 50 pounds to assist with luggage
  • Experience with Microsoft Excel and Word is preferred
What We Offer
  • Immediate job offer after successful interview and background check
  • Great tips and regular bonus opportunities for those who are eligible
  • For those who are eligible to enroll: Medical, Vision, Dental, Life Insurance, EAP and 401(k) plan benefits
  • Paid Time Off, Vacation Pay, and Paid Holidays
  • Training and professional development opportunities

We are an equal opportunity employer and welcome applications from diverse candidates. We celebrate and seek diversity, and believe that a diverse and inclusive company is one where all employees, partners, and customers are welcome, supported, and valued.