Restaurant Operations Manager

7 days ago


Marysville, Washington, United States Friends Pizza and Sports Bar, LLC Full time
Restaurant Front of House Manager

Boston's Restaurant and Sports Bar is a dynamic and family-friendly dining destination that combines a restaurant with a lively sports bar. As a Restaurant Front of House Manager, you will be responsible for leading a team of servers, hosts, bartenders, and hourly supervisors to deliver exceptional guest service and maintain a clean, sanitary, and inviting environment.

Key Responsibilities
  • Lead and develop a high-performing team to achieve sales growth and guest satisfaction targets.
  • Manage FOH labor costs, staffing, and turnover to meet budgeted goals.
  • Ensure operational and occupational health and safety standards are in place and followed.
  • Maintain a positive and fun restaurant culture that promotes teamwork and guest satisfaction.
  • Develop and implement strategies to increase sales and improve guest satisfaction.
  • Collaborate with the General Manager to achieve business objectives and goals.
Requirements
  • 3-5 years of progressive management experience in a full-service restaurant.
  • Proven leadership skills and ability to follow-through.
  • Knowledge of computers (MS Word, Excel) and Point of Sale system.
  • Strong analytical/decision-making skills.
  • Ability to work flexible hours during, evening, weekends, and holidays.
  • Strong business acumen, including an understanding of budgets and operating costs.
  • Strong communication and interpersonal skills, both written and oral.
  • Customer service skills – able to exceed guest expectations.
  • Ability to multi-task in a fast-paced environment.


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