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Restaurant Operations Manager

2 months ago


Marysville, Washington, United States J and J Boston's Marysville, LLC Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Front of House Manager to join our team at J and J Boston's Marysville, LLC. As a key member of our management team, you will be responsible for leading and managing our front-of-house operations to deliver exceptional guest experiences and drive business growth.

Key Responsibilities
  • Leadership and Management
    • Lead, manage, and develop a high-performing front-of-house team to deliver exceptional guest service and drive sales growth.
    • Recruit, train, and retain top talent to ensure a positive and productive work environment.
  • Guest Experience
    • Ensure that every guest has a memorable and enjoyable dining experience by providing exceptional service and attention to detail.
    • Monitor and address guest feedback and concerns in a timely and professional manner.
  • Operations and Administration
    • Manage front-of-house operations, including scheduling, inventory, and supply chain management.
    • Develop and implement strategies to improve operational efficiency and reduce costs.
  • Financial Management
    • Manage labor costs, inventory, and other expenses to achieve budgeted targets.
    • Develop and implement strategies to drive sales growth and increase revenue.
Requirements
  • 3-5 years of progressive management experience in a full-service restaurant.
  • Proven leadership skills and ability to follow-through.
  • Knowledge of computers (MS Word, Excel) and Point of Sale system.
  • Must be able to work flexible hours during, evening, weekends, and holidays.
  • Strong analytical/decision-making skills.
  • Must possess a strong sense of urgency and command presence management style.
  • Leadership skills – able to direct, coach and supervise a team.
  • Strong business acumen, including an understanding of budgets and operating costs.
  • Strong communication and interpersonal skills, both written and oral.
  • Customer service skills – able to exceed guest expectations.
  • Ability to multi-task in a fast-paced environment.
  • You must be able to perform efficiently during high volume peak periods.
  • Must be eligible to work in the United States.