Bakery Customer Service Specialist
1 week ago
SusieCakes is seeking a full-time Bakery Sales Associate to join our dynamic team. We provide competitive base compensation, select benefits, and opportunities for advancement within our organization.
Compensation Range: $19-21 per hour plus tips ($2-3 per hour)
Note: Candidates must be available to work weekends from Friday to Sunday.
Benefits and Perks:- Flexible scheduling options
- Annual provision of non-slip footwear
- Paid time off during your birthday month with a complimentary cake
- Company holidays observed (Thanksgiving, December 25th-27th, and New Year's Day)
- Comprehensive medical, dental, and vision insurance
- Paid vacation, 401k, Flexible Spending Account, and sick leave
- Employee referral incentives
- Reimbursement for pet rescue and pet insurance
- Flexible return-to-work arrangements for maternity leave
- Generous 50% discount on all our delightful desserts
Our bakeries are vibrant and filled with friendly individuals who embody the spirit of hospitality. They recognize the significance of their roles and are empowered to enhance our guests' experiences. The connections formed with our customers and among team members distinguish SusieCakes from other establishments. As a member of our guest service team, you will:
- Greet and welcome guests warmly
- Ensure premium service quality by treating each guest as a VIP
- Efficiently manage guest orders and transactions
- Perform various guest service tasks and additional duties as required
- Preferred: One year of experience in a customer service role
- Experience in food handling within the hospitality or food and beverage sectors is advantageous
- Strong attention to detail
- Excellent verbal and written communication abilities
- Willingness to adapt to various roles as necessary (front-of-house and back-of-house)
- Ability to work flexible hours, including weekends and holidays
- Frequent walking, kneeling, bending, and reaching overhead
- Able to stand for extended periods
- Must be capable of lifting, moving, and carrying up to 50 pounds
- A high school diploma or GED is required
- Proficiency in speaking, reading, and writing English is essential
In accordance with California law, the expected salary range for this position is between $19 and $21 per hour. Actual compensation will be determined based on experience and other factors permitted by law.
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