Customer Service Associate

2 weeks ago


Lafayette, California, United States Ace Hardware Full time
LAFAYETTE ACE HARDWARE
JOIN OUR TEAM

About Us

Lafayette Ace Hardware is dedicated to delivering exceptional service to both our customers and our team members. We foster a vibrant and dynamic work environment where collaboration and fun are at the forefront. Our commitment to excellence has earned us the JD Power Award for Customer Service for 16 consecutive years. Our mission is to be recognized as "The most helpful hardware stores on the planet" by ensuring an "Amazing Customer Experience" at every interaction.

Career Opportunities

At Lafayette Ace Hardware, we prioritize internal growth and development. Whether you seek a part-time position for supplemental income or a long-term career path, we encourage you to explore the possibilities with us.

Position Overview - Sales Associate/Receiving

The ideal candidate will embody our Core Values and exhibit a friendly, positive, and sales-oriented demeanor. Responsibilities include:
  • Prioritizing customer needs above all else.
  • Staying informed about current promotions and effectively communicating this information to customers.
  • Implementing daily operational objectives as directed by store leadership.
  • Enhancing product knowledge to better assist customers.
  • Exhibiting strong merchandising capabilities.
  • Managing incoming shipments and maintaining organized receiving and storage areas.
  • Ensuring the accuracy of received shipments.
Qualifications:

A high school diploma or GED equivalent is required, or current enrollment in school.

Skills and Attributes:
  • Flexibility to work varied hours, including evenings, weekends, and holidays, to accommodate business needs.
  • Familiarity with DIY projects, tools, plumbing, electrical supplies, and paint is advantageous.
  • Physical capability to lift and transport items weighing up to 80lbs.
  • A collaborative team player with a positive outlook.
Compensation: $16.50 to $18.00 per hour, based on experience.

If you are enthusiastic, customer-oriented, and eager to grow, we invite you to consider joining our team at Lafayette Ace Hardware.

Note: We collect personal information during the application process for employment purposes, including identifiers and professional records. For more information, please refer to our policies.

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