Scheduling Coordinator

2 weeks ago

Boise, Idaho, United States Whitewater Oral Surgery Full time
Job Title: Scheduling Administrator

We are an elite oral surgery practice committed to exceptional patient care and first-class service to our referring doctors. We are seeking a fun, hardworking, and compassionate team player to help us grow the practice and serve our community with all their oral surgery needs.

Role and Responsibilities
  • Greet patients, answer phones, schedule appointments, collect patient financial responsibility, and prepare patient charts.
  • Provide concierge-level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.
  • Greets patients and visitors immediately upon arrival with a friendly demeanor.
  • Answers the phone promptly with a smile.
  • Schedules appointments to optimize patient satisfaction, provider time, and effective use of exam and treatment rooms.
  • Prepares a daily schedule for each provider.
  • Prepares patient charts.
  • Manages patient flow to reduce patient wait time.
  • Assists patients as necessary.
  • Maintains reception area in a neat and orderly condition.
  • Maintains professional relationship with referring offices.
  • Maintains confidentiality of all information in accordance with HIPAA.
  • Performs other related duties as assigned.
Education and Experience

High school diploma or equivalent required. One year of customer service experience required.

Skills and Abilities
  • Understanding of dental terminology.
  • Friendly, inviting, and professional personality and presence.
  • Basic office skills such as typing and filing.
  • Good organizational skills.
  • Attention to detail.
Core Benefits & Wellness
  • Medical (including Virtual Care), Dental, and Vision Coverage
  • Employee Assistance Program (EAP)
  • Uniforms/Scrubs provided
Financial Well-Being
  • Competitive pay, Bonus potential, and annual merit reviews
  • 401(k) Plan w/Company Match
  • Health Savings Account (HSA) with HDHP health plans
  • Life Insurance
Time Off, Disability And Leave Of Absence
  • Paid Vacation (Starting at 2 weeks) and 6 Annual Paid Holidays
  • Employer Sponsored Short Term Disability
  • Long Term Disability Plan

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