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Technical Support Specialist

2 months ago

Allentown, Pennsylvania, United States Segula Technologies Full time
Job Overview

At Segula Technologies, we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in providing specialized technical assistance to our customers and stakeholders.

Key Responsibilities
  • Provide technical support and guidance to customers and stakeholders to resolve complex product technical concerns and workshop tool issues.
  • Develop and deliver training programs for customer support personnel to enhance their technical knowledge and skills.
  • Apply advanced technical knowledge and expertise to manage projects and processes, working independently with minimal supervision.
  • Coach and mentor lower-level professionals to ensure they have the necessary skills and knowledge to perform their duties effectively.
Requirements
  • 5 years of relevant experience in a technical support or engineering role.
What We Offer

As a Technical Support Engineer at Segula Technologies, you will have the opportunity to work on a wide range of projects and challenges, and will be part of a dynamic and supportive team. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.