Failure Analysis Specialist

2 weeks ago


Santa Clara, California, United States Rootshell Inc Full time
Job Title: Failure Analysis Engineer

We are seeking a skilled Failure Analysis Engineer to join our team at Rootshell Inc. in Santa Clara, CA.

Job Summary:

The successful candidate will be responsible for driving returned product failure analysis, characterizing failures, and escalating issues and trends to the Hardware Quality Engineering team.

Key Responsibilities:
  • Resolve escalated RMA's by determining the hardware root cause of the failure issue.
  • Track and report on RMA failure trends by product and cause to the Tech Ops team.
  • Monitor process and product corrective actions to ensure changes were in fact effective in improving the product.
  • Maintain accurate data entry into SAP and Salesforce database tools.
Requirements:

The ideal candidate will have a strong background in failure analysis and hardware quality engineering, with excellent analytical and problem-solving skills.

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

If you are a motivated and detail-oriented individual with a passion for failure analysis, please submit your resume and cover letter for consideration.



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