Failure Analysis Specialist
2 weeks ago
We are seeking a skilled Failure Analysis Engineer to join our team at Rootshell Inc. in Santa Clara, CA.
Job Summary:The successful candidate will be responsible for driving returned product failure analysis, characterizing failures, and escalating issues and trends to the Hardware Quality Engineering team.
Key Responsibilities:- Resolve escalated RMA's by determining the hardware root cause of the failure issue.
- Track and report on RMA failure trends by product and cause to the Tech Ops team.
- Monitor process and product corrective actions to ensure changes were in fact effective in improving the product.
- Maintain accurate data entry into SAP and Salesforce database tools.
The ideal candidate will have a strong background in failure analysis and hardware quality engineering, with excellent analytical and problem-solving skills.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
If you are a motivated and detail-oriented individual with a passion for failure analysis, please submit your resume and cover letter for consideration.
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