Senior Failure Analysis Engineer
3 days ago
TalentBurst is seeking a highly skilled Sr. Failure Analysis Engineer to join our team. As a key member of our Hardware Quality Engineering team, you will be responsible for driving returned product failure analysis, characterizing failures, and escalating issues and trends to the team.
Key Responsibilities:- Drive returned product failure analysis, characterizing failures, and escalating issues and trends to the Hardware Quality Engineering team.
- Resolve escalated RMA's by determining the hardware root cause of the failure issue.
- Track and report on RMA failure trends by product and cause to the Tech Ops team.
- Track the progress of all in-progress RMA's requiring FA and prioritizing accordingly.
- Monitor process and product corrective actions to ensure changes were in fact effective in improving the product.
- Maintain accurate data entry into SAP and Salesforce database tools.
- Expert technical skills in the manufacturing test environment, both PCBA and box build/system level assemblies.
- Strong Linux system administration knowledge.
- Outstanding communication skills, both written and verbal.
- Highly collaborative working style.
- Ability to apply a working knowledge of server/client and IP based networking hardware architecture, both system and component level, to the test environment.
- Demonstrated ability at hardware debugging to component level and fault isolation.
- Familiarity with test engineering principles, methods, and industry standard best practices in a manufacturing test environment.
- Knowledge of Salesforce, JIRA, and SAP desired.
- Ability to read schematics and view board files.
- Bachelor's Degree.
- Minimum BSEE, BSCS, BSCE, or BSET.
- 10+ years related experience required in the computer networking industry.
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Senior Failure Analysis Engineer
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