Machinery Service Operations Manager

4 weeks ago


Houston, Texas, United States Mustang CAT Full time

Machinery Service Manager Job Description

Mustang Cat is seeking a highly skilled and experienced Service Manager to lead the profitable operation of our new Hempstead Machinery Service location. As a key member of our team, you will be responsible for developing and maintaining cohesive team efforts between the Service, Parts, Product Support, Rental, and Sales departments.

Key Responsibilities:

  • Develop and maintain cohesive team efforts between the Service, Parts, Product Support, Rental, and Sales departments.
  • Continuously improve the safe and profitable operations of branch Parts and Service departments.
  • Meet all safety, production, revenue, and customer satisfaction goals.
  • Manage expenses, asset utilization, and employee development.

Requirements:

  • Bachelor's degree in Business, Ag Mechanics, or other related field.
  • 3 years experience in Product Support Operations.
  • Demonstrated successful leadership and people management skills.
  • Ability to nurture a team-focused spirit.
  • Must possess strong customer service, communication, and interpersonal skills.
  • Proficiency in CAT software systems (SIS) and Dealer Business Systems (DBS) is a plus.
  • Ability to work efficiently in a fast-paced, dynamic environment while maintaining a high degree of professionalism.
  • Must be able to multitask and effectively prioritize competing work demands.

About Mustang Cat:

Mustang Cat is a licensed Caterpillar dealer that provides new and used construction equipment, machinery, power systems, rentals, servicing, and more. If you're passionate about all you do, we want you to work with us. Start a career with Mustang Cat.

EOE/Minorities/Females/Vet/Disability



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