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Service Administrator

1 month ago

Fort Myers, Florida, United States Dobbs Equipment Full time
Job Summary

This role is responsible for providing exceptional customer service, assisting with the opening and closing of work orders, and communicating with customers to ensure timely completion of tasks. The ideal candidate will have a strong understanding of heavy equipment and be able to effectively communicate with customers and colleagues.

Key Responsibilities:

  • Handle customer inquiries and provide technical support
  • Assist with the appraisal and quoting of repair work
  • Coordinate with the service manager to ensure timely completion of tasks
  • Supervise shop activities when the service manager is away

Requirements:

  • Valid driver's license
  • Customer service experience
  • Administrative support experience
  • High school diploma or equivalent with one year of post-high school education in heavy equipment or two years of mechanical experience as a service technician

Work Environment:

The work environment is fast-paced and requires the ability to multitask and prioritize tasks effectively. The ideal candidate will be able to work independently and as part of a team to achieve goals and objectives.