Customer Service Representative

3 weeks ago


Fort Myers, Florida, United States Southwest Waste Services Full time
Job Overview

Southwest Waste Services is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. In this role, you will be responsible for handling customer calls with professionalism and efficiency, providing quick solutions in our fast-paced environment.

Key Responsibilities:

  • Provide exceptional customer service via phone, email, and in-person interactions
  • Resolve customer complaints and concerns in a timely and professional manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Stay up-to-date on company policies and procedures to ensure accurate and efficient service delivery

What We're Looking For:

  • Positive attitude and adaptability
  • Strong communication and customer service skills
  • Attention to detail and time management prowess
  • Office administration experience
  • Bilingual (Spanish) skills are a plus

Why Work with Us:

  • Competitive pay + monthly commissions
  • Comprehensive benefits package
  • Work-life balance with PTO and vacation pay
  • A chance to contribute to a greener future

At Southwest Waste Services, we value our employees and strive to create a positive and supportive work environment. If you're passionate about delivering exceptional customer service and making a difference in our community, we encourage you to apply for this exciting opportunity.



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