Food and Beverage Operations Manager

2 months ago


Gurnee, Illinois, United States Round1 Full time
Job Summary

We are seeking a highly skilled and experienced Food and Beverage Manager to join our team at Round1 Entertainment Center. As a key member of our management team, you will be responsible for overseeing all food and beverage operations, ensuring exceptional customer service, and driving sales and revenue growth.

Key Responsibilities
  • Manage all food and beverage operations, including menu planning, inventory management, and staff supervision.
  • Develop and implement strategies to increase sales and revenue, improve customer satisfaction, and enhance employee engagement.
  • Monitor and control department budgets, payroll records, and financial transactions to ensure compliance with company policies and procedures.
  • Investigate and resolve customer complaints regarding food quality, service, or accommodations.
  • Ensure compliance with all health and safety regulations, including food safety and handling procedures.
  • Provide superior customer service and satisfaction by being constantly visible and accessible to our customers.
Requirements
  • Associate's degree and 2-3 years of retail management experience, preferably in the entertainment, retail, or hospitality industries.
  • Excellent communication, leadership, and problem-solving skills.
  • Ability to work in a fast-paced environment and adapt to changing circumstances.
  • High school diploma or equivalent required; associate's degree preferred.
What We Offer
  • Competitive hourly rate of $23.00.
  • 401(k) matching, dental insurance, health insurance, paid time off, and vision insurance.
  • Opportunities for career growth and professional development.


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